Smarter Process consulting
(BPM and ODM consulting)

IBM Smarter Process Consulting — driving continuous business
improvement and acceleration

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Cloud, Analytics, Mobile, Social, and the digital capabilities they enable, are radically changing business and creating a new client-focused agenda.

For years, the world has spoken of information technology as supporting business strategy. But this is the tipping point – information as business strategy and using it to inform and optimize every process that affects a client’s experience and relationship with an organization. It’s about reimagining everything around the way people connect, transact and engage with institutions, governments, and companies – and how they derive mutual value. It’s about being efficient, integrated, streamlined and agile.

Smarter Process @ Interconnect 2015

Learn more about Impact @ InterConnect 2015Learn more about Impact @ InterConnect 2015

Featured innovation

How do you best respond to emerging opportunities and threats in your market? Business Process Management (BPM) and Operational Decision Management (ODM) systems allow you to develop an agile IT infrastructure and ubiquity through the Cloud that can rapidly adapt to the demands of changing market conditions that must be addressed to achieve optimal growth; and enable the creation of customer-centric, efficient operations that leverages data instantly, seamlessly and insightfully.

Register to download the whitepaper and understand the best practices for driving business transformation using Smarter Process:

Smarter Process plays a critical role in delivering an integrated enterprise with full visibility, control and management of business processes that can make real-time adjustments to operations in response to ‘new data’ in the business – or the marketplace – while ensuring strict compliance to business rules through decision management and automation capabilities.

Smarter Process solutions and capabilities

Business Process Management and Operational Decision Management are the core elements of IBM’s smarter process approach, and are key to transforming and fully integrating organizations. IBM’s approach to Smarter Process is about improving the desired business outcomes, driving value from process optimization using technology as an enabler and maintaining continuous improvement that is organic to the client.

IBM brings strategic insight and deep industry expertise coupled with a broad set of business process and operational decision management capabilities to increase visibility into the business, enabling proactive action and rapid response for improved performance. We are focused on building repeatable industry-specific solutions with our software and services expertise that address key industry challenges in order to achieve rapid business value.

Getting started with Smarter Process visioning

Improve your customers’ experience by continuously optimizing the performance, visibility, and agility of processes and value chains with a customer-centric approach. An experienced assessment can help you analyze current business processes and then envision the desired state of process alignment with improved business outcomes, and associated technical architecture.

Speak to your IBM representative or request additional information.

Contact us

Impact 2014 Keynote: by David Millen

Smarter Process white paper

BPM Forward Thinkers

  • Skip Snyder

    Skip Snyder

    Partner – Business Analytics and Strategy – Digital Operations Global Smarter Process Leader
    Connect with Skip Snyder

  • Samuel Antoun

    Samuel Antoun

    BPM Tiger Team & Financial Services Sector Lead
    IBM Global Business Services
    Connect with Samuel Antoun

  • Dr. Ali Arsanjan

    Dr. Ali Arsanjani

    BPM Sales Leader at IBM Smarter Process Center of Competency (CoC) – Worldwide Leader
    IBM Global Business Services
    Connect with Ali Arsanjani

  • Alessandro Campioli

    Alessandro Campioli

    BPM Sales Leader at IBM
    Smarter Process Center of Competency (CoC) – Worldwide Leader
    IBM Global Business Services
    Connect with Alessandro Campioli