It's no secret. Forces are underway over which governments and societies have limited control. From changing demographics, accelerating globalization, and rising environmental concerns, to evolving societal relationships, threats to social stability and order, and expanding impact of technology – all of these drivers share a striking commonality. They will touch virtually all nations in one way or another.
Today, governments are facing increasing challenges that impact their ability to fulfill constituent requirements. And by 2020, government interactions will require "perpetual collaboration" – organization, culture and governance; partnerships and intermediaries; knowledge creation and sharing; and personalized interaction and services – across transnational agencies, societies, governments and constituencies.
There is no second chance for addressing these in a correct way – engaging large sectors of society in an effective process of perpetual collaboration holds out the greatest hope for success.
Read the following study, Government 2020 and the perpetual collaboration mandate, for critical success factors to meeting the challenges ahead.