In 2008 the IBM Global Making Change Work (MCW) Study examined how organizations manage change and identify strategies for improving project outcomes. Following these insights the new Making Change Work study continues and builds upon these results. With over 1,500 participants around the world, change management insights will be gathered to understand project and geography as well as industry specific change management challenges and solutions.
The next Making Change Work study deep dives into four key areas of Change Management:
- Change Complexity
Today’s world becomes more complex regarding technology, governance and multiple interdependencies between projects and operating business. The underestimation of this complexity affects the likelihood of project success. What is the role of change management to manage this complexity?
- Change Communication
Communication is seen as an important pillar of Change Management. The introduction of Social media and Collaboration tools broadens the range of communication channels but also influences the adoption of change management activities. What is the best way to benefit from these new forms of communication to increase project success?
- Changing Mindsets & Behaviours
There is an increasing awareness that the growing digital work environment requires people to change their mindset and behaviors to implement the expected benefits. What makes people change and how does change management influence and steer new mindset and behavior in the organization?
- Change Leadership
Lack of change leadership is found to be one of the critical causes for project failure. Yet a majority of leaders and managers are not or not sufficiently enabled to live up to expectations. How can change management help in managing expectations and enable change leaders to manage change?
Face-to-face interviews and the online survey will be conducted starting in September 2013. Any change practitioner outside IBM can participate (i.e. sponsors, programme managers, project managers, change managers).The new Making Change Work study will be published globally in September 2014.
The Making Change Work study provides you with a unique chance to get new insights in change management challenges and trends.
Making Change Work 2
Are you excited to join or have a question?
“The ability to manage organizational change methodically – to establish a clear direction and shared understanding among employees and stakeholders – has proven to be a key skill in today’s fast moving economy. It is time to have another look at the particulars.”
Global IBM Organization Change Management Leader
Download the 2008 study developed by IBM's Strategy & Change practice
Making Change Work video of 2008
Closing the change gap to improve project success
Manage innovation and drive change from strategy to execution.