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Capitalize on new growth opportunties. Expand into new services to enrich the digital experience.

Our view: Internet-enabled communication models are gaining audience, attention and market share at the expense of traditional telecommunication providers, creating a significant shift in the underlying communications ecosystem, forcing telcos to fight back and find new growth opportunities.

Read the report: The changing face of communication

Our people

  • Chris Pearson

    Chris Pearson
    Global Telecommunications Leader
    IBM Global Business Services


  • Scott Stainken

    Scott Stainken
    General Manager
    Global Telecommunications Industry

Our ideas

Research, analysis and perspectives explore the most relevant telecommunications industry issues.

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