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Making retail smarter. Shop whenever, wherever and however .

Our view: IBM surveyed more than 30,000 consumers across six mature and emerging markets to determine how consumers are transforming the retail environment and how retailers can meet the demands of today's smarter consumer.

Read the report: Meeting the demands of the smarter consumer (PDF, 866KB)

Industry capabilities

Retail solutions

Deep industry expertise provides the foundation for solving the most complex business problems.

Retail for a smarter planet

Real results

Solutions for small and medium business

Industry framework

Industry-specific software assets for deploying business solutions faster with lower costs and risk

Products

Business partner solutions

People

  • Karen Lowe

    Karen Lowe
    General Manager
    IBM Global Retail Industry


  • Jill Puleri

    Jill Puleri
    Global Retail Leader
    IBM Global Business Services

Ideas

Research, analysis and perspectives explore the most relevant retail industry issues.

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