Career opportunities in Customer Relationship Management

With one of the largest Customer Relationship Management (CRM) practices in the world—over 4,400 professionals in GBS and more than 10,000 across all of IBM—our consultants truly make an impact, helping clients to integrate their sales, marketing and customer service functions, and improve sales performance across all channels. We partner with companies to improve customer loyalty and satisfaction, while reducing the costs associated with marketing, sales and service. We work with some of the world's leading CRM software vendors including Siebel, Oracle/PeopleSoft and SAP.

Services and career opportunities

We provide services and offer exceptional career opportunities in the following areas:

Meet Alarice,
a Managing Consultant in our CRM Practice


“IBM is a place of many opportunities. It is what you make of it and there are many avenues to explore while you are here.”