Application Innovation Services

Smarter commerce

e-Commerce
Strategy, design and implementation of robust e-Commerce solutions based on WebSphere Commerce Suite.

Enterprise marketing Management
Streamline, integrate and analyze relationship marketing, online marketing, and operations for enhanced customer loyalty through implementation of IBM Unica and IBM Coremetrics software.

Portals
Strategy, design and implementation of WebSphere portal-based solutions that facilitate information sharing and collaboration across organizational boundaries and with customers.

Order Management and Fulfillment
Streamline the commerce lifecycle to drive growth and increase the efficiencies of cross-channel selling and fulfillment processes through implementation of IBM Sterling Order Management and Fulfillment software suites.

Security and privacy

Governance, Risk and Compliance
Evaluate existing security practices, compliance with regulatory requirements, security education & training programs and overall risk exposure in the context of business and technical requirements and objectives.

Identity and Access Management
Design, implement, deploy and maintain an integrated identity management system that standardizes access management throughout platforms for users, devices, applications, business processes, and physical security points such as biometric, smart-card and badge readers.

Data Security, Privacy and Governance
Protect the sensitive data within your application portfolios through analyzing existing gaps and determining how to make changes in ongoing policy and procedure.

Application Security Services for Cloud
Understand and address the full impact and potential business risks of cloud delivery models.

 

Business process management

Consulting and implementation for BPM to empower business and IT to embrace change and continuously optimize key business processes.

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Enterprise Integration
Cost effectively align your integration infrastructure with both your own business processes and those of your key partners, suppliers and customers.

EAM Assessment
Cost effectively align your integration infrastructure with both your own business processes and those of your key partners, suppliers and customers.

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Emerging technologies and architecture

Align information technology with business goals, drive technology strategy and ensure adherence to IT standards and principles.

 

Supply chain solutions

Asset Management

Improve productivity, reduce maintenance costs, and maximize service levels of your field operations through implementation of IBM Maximo enterprise asset management software.

• Learn about IBM Maximo Enterprise Asset Management Services

Improve space utilization, reduce energy costs and reduce carbon footprint of your real estate through implementation of IBM TRIRIGA Integrated Workplace Management Systems.

• Learn about IBM TRIRIGA Integrated Workplace Management Services
• Get started with EAM Assessment (457KB)

Procurement
Drive cost savings and faster time-to-value in your procurement processes through adoption of Ariba procurement solutions.

Demand Planning and Logistics
More effectively forecast demand and optimize logistics through JDA software solutions.

 

Interactive solutions

IBM Interactive
IBM's digital agency focused on development of next-generation business solutions and ground-breaking user experience models.

Mobile
Develop applications and solutions to extend business processes to a variety of consumer and enterprise mobile devices.

Contact Centers
Optimize contact center solutions and operations to drive improved business capabilities and enhanced customer satisfaction.

 

Application Development

Develop, test and implement leading edge custom applications to drive innovation and growth across a wide range of architectures, technologies, platforms and devices

Business Application Modernization
Improve business alignment, total cost of ownership and application flexibility through a factory-based approach.

Microsoft Development
Leverage new techniques in architecture development to simplify, streamline, and optimize your Microsoft environment.

Application Development Services for Cloud
Build custom applications that take full advantage of the benefits of cloud computing and address industry opportunities for delivering services via SaaS models.

 

Complex Program Management

Design and implementation of end-to-end large scale systems integration projects that integrate systems and applications to support business functions across the enterprise.

Dan Hirschbuehler
Global Leader, Application Innovation Services