IT outsourcing

Pushing the limits of IT outsourcing


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The evolution of IT outsourcing

IT outsourcing is not what it used to be. It wasn't long ago that the term IT outsourcing was synonymous with offshoring; a simple tactic for reducing costs by shipping non-core functions overseas.

But not anymore.

More than half of all CEOs now partner with external partners to drive innovation. And among outperforming organizations, the percentage is even higher. In fact, forward-thinking companies have broadened the definition of IT outsourcing by partnering with providers to speed time to market, attract new customers, and foster a culture of innovation. At IBM, we work together with our clients to deploy IT resources that have strategic business outcomes. This isn’t just IT outsourcing. This is business and IT services sourcing.

For more on how to evaluate a business and IT services sourcing partner, download the whitepaper:



Business and IT services sourcing success stories


Qantas Airways reduced check-in time by more than 50 percent
Bharti Airtel can now activate 1.5 million accounts a month

Read about these business and IT services sourcing success stories and others in our interactive client reference guide:


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  • Cloud bound

    Mixing cloud into your outsourced IT services


Optimized Sourcing in Hybrid Environments

This research paper from Saugatuck Technology discusses the multi-sourced hybrid IT environment, including how to recognize the needs that can increase costs and compromise operations, and how to optimize the environments for peak effectiveness.

Partnering for profitability

Companies that source for innovation see twice the revenue growth and five times the gross profit growth of their peers. See how they're doing it.

 

The sourcing market is changing



The future of sourcing

Learn more about the nature of sourcing partnerships and how IBM is helping to define this powerful new market


Join the business and IT services sourcing conversation