AT&T and IBM Create Breakthrough Global Cloud Service for Businesses
IBM and AT&T cloud network enablement technology helps businesses enjoy the flexibility of public cloud with the security of private cloud.
Cloud management with the added value of choice and automation above and beyond provisioning of virtual machines
IBM SmartCloud Enterprise+ is a fully managed, security-rich and production-ready cloud environment designed to ensure enterprise-class performance and availability. SCE+ offers complete governance, administration and management control along with service-level agreements (SLAs) to align your specific business and usage requirements. Multiple security and isolation options built into the virtual infrastructure and network keep this cloud separate from other cloud environments.
Learn more about managed cloud infrastructure services (145KB)
IBM Delivers New Services to Help Clients Move Enterprise Applications to the Cloud
Learn about how (link resides outside of ibm.com) financial, healthcare, government and electronics clients tap IBM SmartCloud Enterprise+; IBM SmartCloud for SAP Applications now available globally
Highlights
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Video: Introducing IBM SmartCloud Enterprise+
See for yourself how SmartCloud Enterprise + goes above and beyond provisioning of virtual machines to deliver fully managed IaaS
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White paper: Choice & control
IBM shares considerations for developing enterprise cloud strategies
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Video: Success in the Cloud
IBM's own Cloud transformation
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Video: Migrate your workloads to IBM SmartCloud Enterprise+
Migrate with more certainty and achieve faster ROI
- Support for both x86, Power, System z running operating systems including Windows, Linux, AIX, z/OS, VMWare or PowerVM hypervisors
- Shared multi-tenant or dedicated delivery models
- Security, backup and resiliency services help manage compliance and regulatory requirements
- IBM SmartCloud Enterprise+ installs security and compliance agents for processes like monitoring and backup and then performs 40+ steps for enterprise-class quality assurance and compliance checks. It then gathers and stores information for auditing.
- Committed service-level agreements aligned to business and usage requirements
- Optional dedicated capacity for greater workload isolation and control
Cloud management with flexible configuration options
IBM SmartCloud Enterprise+ is not a one-size-fits-all solution. With flexible configuration options, you can configure your cloud infrastructure to meet your unique needs. With access to a variety of standard options, you gain the flexibility to choose the appropriate configuration that meets both the capacity and performance requirements of your application workloads across many different types of use cases.
Your choice of enterprise operating systems
x86 operating system
- Red Hat Enterprise Linux
- Microsoft Windows
IBM Power Systems™ operating system
- IBM AIX® 6.1
z/OS
Your choice of virtual machine capacity options
We offer a set of standard, pre-defined configurations for CPU, memory and storage for individual instances. With this approach, you gain flexibility as well as cost-effectiveness.
| x86 options | 32-bit configurations | 64-bit configurations | |||||
|---|---|---|---|---|---|---|---|
| Small | Medium | Large | Small | Medium | Large | Extra large | |
| Virtual CPUs | 1 | 2 | 4 | 1 | 2 | 4 | 8 |
| Virtual memory (gigabytes) | 1 | 2 | 4 | 2 | 4 | 8 | 16 |
| Instance storage (gigabytes) | 64 | 128 | 192 | 64 | 128 | 192 | 384 |
| IBM Power Systems options | 64-bit configurations | ||||
|---|---|---|---|---|---|
| Small | Medium | Large | Extra large | Jumbo | |
| Virtual CPUs | 1 | 2 | 4 | 8 | 16 |
| Virtual memory (gigabytes) | 2 | 4 | 8 | 16 | 32 |
| Instance storage (gigabytes) | 64 | 128 | 192 | 384 | 512 |
Your choice of software
IBM and non-IBM software can be included in the service catalog at your request, including:
- IBM DB2® EE V9.7
- IBM WebSphere® MQ V7.0
- Apache Tomcat V5.5
- Apache HTTP V2.2
SmartCloud for System z
Extending SmartCloud capability to mainframe clients. The service enables customers to consume the right level of mainframe computing resources and dynamically adjust capacity levels as business needs change, with the flexibility of predictable pricing model. Offered as a highly virtualized environment that is secured using System z's industry leading logical partitioning and IBM security products, and managed by IBM's global service delivery teams. The service features current z/OS operating systems and associated IBM middleware software solutions with optional features for ensuring the highest levels of availability.
Read more about IBM SmartCloud for System z (Data Sheet) (808KB)
Read more about IBM SmartCloud for System z (Solution Brief) (631KB)
Cloud management services based on ITIL practices to provide governance and control
Monitoring and management of operating systems (OS) include:
- Monitoring and patch management of OS components
- Antivirus on Microsoft Windows OS
- Accounting of software licenses
- OS-level security and compliance
- Security policy management and compliance support
- Base audit support for the environment and regulatory program management
ITIL-based managed services for more consistent and efficient service management include:
- Service catalog
- Service request – activation and deactivation
- Incident, problem and change management
- Event management
- Configuration management
- Asset management
You may also choose supporting managed services to enable additional management and resiliency:
- Management above the operating system (such as database and middleware)
- Monitoring and response to alerts
- Patch management
- Vulnerability management for the managed environment
- Scanning using IBM security services
- Response to alerts and events
Self-service web portal for rapid access
Designed for ease of use, our self-service portal offers automated service activation to speed provisioning times and reduce the need for error-prone and manual processes.
Using a standardized, web-based portal, you request the creation or destruction of an environment through a graphical user interface. At a high level, the provisioning process involves the creation of an instance based on four key areas:
- The capacity of the instance to be created from a pre-defined set of virtual machine sizes available in the service catalog
- SLA that would be associated with the instance
- Software image to be built on the instance
- Optional managed services to be built on top of the instance such as application monitoring or patch management
Bring your own Microsoft License
Use cloud provided software using Microsoft’s License Mobility through Software Assurance program
Networking
Enterprise-class networking capabilities include:
- Redundant 10 GBps local area network (LAN)
- Multi virtual local area network (VLAN)
- Virtual private network (VPN) over Internet and/or Site-to-Site VPN or dedicated network connection
- Managed firewall
- Dedicated network intrusion
- Static IP addresses on customer's network
- Software load balancer (IBM WebSphere® Edge)
- 3 network interface cards: customer, IBM administration and backup
- Customer network traffic segmented using secure VLANs
Storage
IBM SmartCloud Enterprise+ is designed to address demanding, highly transactional enterprise-level applications with production storage capabilities in a cloud environment. The solution includes a block-based, enterprise-grade, high performance, fully redundant fibre channel storage area network, based on IBM's mature and industry-leading SVC and IBM storage virtualization technologies.
Automation
Many cloud providers focus on automating the virtual machine (provisioning) and leave the preparation of the environment to the end user, ignoring the process by which a cloud environment becomes security-rich, robust and stable. IBM SCE+ takes this into account, and combines IBM experience with substantial automation expertise to deliver complete cloud environments in hours rather than weeks.
“Given the attention to cloud-based solutions, it’s easy to be overwhelmed with comparisons and multiple options. However, when it comes to critical applications like SAP, we were looking for a mature model that could scale and cater to our unique prerequisites. The SCE+ offering fit this need very well and had the backing of a reliable global partner.”
- Yuri Aguiar, Senior Partner, CIO
Ogilvy & Mather
Read May 17 Cloud Services Press Release
Tour IBM's Raleigh Leadership Data Center
IBM's state-of-the-art date center is engineered to support cloud computing
Cloud management monitoring and precautions
IBM SmartCloud Enterprise+ provides improved visibility into activities and threats to your account. Skilled IBM professionals monitor the environments of thousands of client accounts for security threats. These experts then apply the security intelligence gained from this daily activity monitoring and reporting to your account.
Additional security capabilities include:
- Unified endpoint management enhances compliance and configuration
- Identity and access management ensures accountability of user access
- Advanced network threat protection and hardened system isolation, including variable security zones
- Enterprise-grade security policies, regularly validated
- Controls at the management layer (including global and site management tooling) and at the managed layer (including servers, routers and storage devices)
- Hosting in a Tier-3 data center with enhanced physical security
- Strict adherence to IBM corporate patch and vulnerability scanning management practices
- International Organization for Standardization and International Electrotechnical Commission 27001/2-based information security (ISeC) agreements that support industry and regulatory requirements
- Hardened operating system images, regularly validated to ISeC controls with optional host-based intrusion detection system and host-based intrusion prevention system
- Automated validation of ISeC security controls
- Automated processes for service activation and deactivation and patch management
- Standard identity federation methods to support existing enterprise directory
Optional IBM security services
IBM Security Services offers a rich portfolio of services powered by IBM X-Force® security research and development. Managed security offerings that can enhance your security profile include vulnerability management, application security management, security event and log management and intrusion detection and prevention.
IBM proven software images
- x86 operating system (VMWare ESXI 4.1), RedHat Enterprise Linux 5.4 - 5.6 (32 and 64 bit), Microsoft Windows Server 2003 R2 Standard Edition (32 and 64 bit), Microsoft Windows Server 2003 R2 Standard Edition 64 bit)
- IBM Power SystemsTM operating system (IBM Power VM8) IBM AIX® 6.1
Cloud management service level agreements
IBM's SmartCloud Enterprise+ service-level packages consist of two components: virtual machine (VM) availability and infrastructure services. This allows us to deliver a security-rich, robust and stable environment in hours when it normally takes weeks.
We offer a variety of options, so you can choose the SLA that meets your specific business and usage agreement. Each higher-level option includes the features of more basic options, making it simple to scale up when needed.
| Package | Virtual machine availability | Infrastructure services |
|---|---|---|
| Bronze | 98.5% |
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| Silver | 99.5% |
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| Gold | 99.7% |
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| Platinum | 99.9% |
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