Service detail
Faced with budget pressures, your organization needs to simplify and improve business processes to reduce telecom expenses. IBM Telecom Expense Management Services for mobile communications provides activation planning and integration services, and managed services, to support the unique challenges of managing your mobile service provider and device expenses.
Highlights
- Helps control costs with enhanced visibility and proactive management of your telecommunication expenses
- Allows you to gain credits through monthly electronic invoice acquisition, telecom billing error validation, and ongoing billing dispute management
- Reduces complexity and staffing requirements through streamlined, integrated and automated processes and access to IBM specialists
Delivering an integrated, proactive approach to manage your mobile telecommunications expenses
Most organizations are looking for ways to reduce or optimize their mobile telecommunications costs. A shortage of specialized skills, inadequate manual processes or disconnected tools complicates your ability to gain control over telecom spending. Large organizations face the additional challenge of complex and disparate telecom expense management (TEM) tools and processes which do not provide reliable expense metrics reporting to make informed business decisions. With increasing telecommunications costs, you need help identifying and rectifying billing errors and managing multiple networks, vendors, contracts and processes with limited visibility into telecommunications spending and i nsufficient or inadequately trained in-house staff.
IBM Telecom Expense Management Services for mobile communications help you to simplify and reduce the cost of managing your telecommunications environment. Our comprehensive offering provides fully integrated services delivered through a centralized operating platform with highly automated processes and subject-matter experts. We can help streamline, centralize and operate your end-to-end telecommunications processes across multiple vendors. By providing services for your mobile expenses including assessment and audit consulting services, planning, design, integration, deployment and ongoing management, we can help you transform your mobile telecommunications environment.