Your Hitachi Data Systems (HDS) storage equipment performance may not be as optimal as it once was. While hardware maintenance solutions from original equipment manufacturers (OEMs) can be more focused on end of life, your hardware can still perform many useful functions if you have the right support. A tailored maintenance plan can extend the life of your hardware while helping to cut your costs.
We provide integrated third-party hardware maintenance for your HDS storage hardware (including Sun and HP rebranded) to help you optimize your return on investment by extending the life of the product. We can simplify your technical support service strategy through a single point of contact for monitoring hardware and software technical support in a budget-friendly model so you can boost uptime and reduce your maintenance costs.
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IBM brings a virtually unparalleled technical support infrastructure of people, parts and technologies spanning the globe. We have invested in education and training to ensure our support engineers are up to date in HDS storage equipment and can support it using our established maintenance best practices developed over 50 years. We have relationships with numerous leading IT vendors so that we can serve as your single contact for products that have aged out of OEM warranty.