Technical support for Polycom video conferencing products


Facilitate enhanced performance with end-to-end Polycom technical support

Service detail

Your investment in Polycom video conferencing products requires ongoing access to technical support for optimal performance. Downtime can reduce your return on investment (ROI) while increasing travel and support expenses.

IBM Hardware Maintenance Services – maintenance for non-IBM products – managed maintenance solution for Polycom products can provide a single contact for “break-fix” support to help you increase your uptime, optimize your ROI and reduce complexity.

Highlights

Highlights

The power of video conferencing. It helps you reduce travel expenses and increase business collaboration and productivity. But video conferencing downtime can instantly undermine these goals—especially if you rely on virtual employees. And varying levels of support from multiple maintenance vendors can make your business vulnerable to increased costs, risks and complexities. You need a single source of reliable technical support to help keep your video conferencing products running optimally and to realize your return on investment (ROI).

IBM Hardware Maintenance Services – maintenance for non-IBM products – managed maintenance solution for Polycom products can optimize your video conferencing performance and ROI with competitively priced “break-fix” support from a single-source provider. By offering both onsite and around-the-clock remote technical support, we can facilitate near-continuous availability of your hardware. Our offering can also provide direct access to Polycom engineering specialists and microcode—for faster issue resolution. And as a single point of contact, we help simplify support.

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