USA Citizens Support Option

Technical Support Services

Get high-quality support from US citizen specialists in alignment with data privacy requirements

Whether working with U.S. government agencies or subject to other regulations, many organizations operate under stringent data privacy requirements. These requirements can extend to many areas such as support services, which may have to be handled by United States citizens only.

To help organizations manage these requirements, IBM provides an optional USA Citizens support offering for selected IBM Hardware Maintenance and IBM Software Support Services . Upon confirmation as a Support via USA Citizens customer, your support call and services will be assigned and handled by United States citizens located in the continental United States who are easily accessible and qualified to deliver your wide range of support needs.


Access USA support

Manage data privacy

Simplify regulatory accountability

What we offer

IBM Hardware Maintenance and Software Support Services eligible for the Support via USA Citizens option include:

Understand the issues

Driving growth and innovation with a trusted support resource

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