Get global support for your Juniper products with IBM’s expertise
We can help control hardware maintenance costs while speeding problem resolution through proactive, around-the-clock support. IBM’s global expertise and partnership with Juniper’s support team helps increase your efficiency and reduce costs of maintaining and administering multiple networking systems.
Take advantage of a single point of accountability and experienced technical support for your complex networking infrastructure. This solution can help simplify the integration of new technology into your environment while enabling your resources to drive more business value and focus on other priorities.
Dedicated central-side management
Simplify contract management with an assigned service delivery manager and client advocate
Gain proactive support
Get proactive support for select Juniper products, components that are not performing and automatic call home in the event of any failure
Remote and onsite technical support
Get even better support through IBM with quicker response times, more options and access to Juniper engineers onsite
Improved network security
Avoid problems through pre-emptive identification of network exposures and gain visibility into field notice and hardware alerts
Interested? Contact us today