As storage environments become increasingly complex, you need more than traditional hardware warranty and maintenance support. You may need installation, configuration and product usage support for your storage products to help provide optimum availability.
IBM Software Support Services – Support Line for storage products delivers remote technical assistance for usage, installation and configuration issues for your storage products. Our skilled technical specialists provide prompt and accurate support to help you reduce the impact of downtime by resolving issues more efficiently. When combined with IBM hardware warranty and maintenance, our IBM Support Line Service helps provide support and coverage for your whole environment.
IBM Support Line for storage products features
Our solution is designed to solve problems more quickly. Our services help you:
IBM has decades of experience in providing high-quality technical support to help resolve issues in complex, multiproduct IT environments. Our storage support solutions use IBM skills and expertise to provide quicker, more consistent and reliable technical support, including mission-critical support, for almost the entire range of IBM storage products.