Your IBM storage environment is critical to your business—especially when it comes to storing high volumes of data generated by cloud, analytics, mobile and social. You need to resolve storage software problems quickly to avoid costly downtime. But managing multiple storage support contracts can be complex, and you may not have the tools and resources available in house to efficiently solve software problems.
IBM Software maintenance for IBM Storage products is designed to provide robust coverage for software product upgrades, rapid access to deep technical skills ¾ all designed to offer you better storage performance. Whether you have a traditional storage environment or are moving to a software-defined storage environment, IBM can help.
Software maintenance for IBM Storage products features
Our services are designed to address a broad range of technical issues. We help you:
1 Severity 1 support is needed when your systems are inoperable.
Our service offers you access to a global pool of IBM technical support specialists with extensive experience in providing storage support for clients of all sizes. In addition, our virtually unmatched knowledge of proprietary products gives us the near-exclusive ability to provide the level of defect support and version upgrades required to help increase the availability of your IBM storage software.