Storage software maintenance and support

Mitigate risk while easing contract administration

Managing multiple contracts for your storage software support needs can be complicated, time consuming and risky. Inadvertent delays in contract renewals can result in potentially costly downtime due to lack of technical support or software updates.

IBM Software Support Services – Software Maintenance for storage software provides a single, coterminous contract for your IBM storage support needs, resulting in simplified administration and rapid access to updates and technical support.

Highlights


Middleware implementation - rapid deployment services features

IBM helps you enhance the speed and reliability of complex middleware deployments with an automated and pattern-driven approach. We have 200+ patterns ready for automated deployment. You get:

Service detail

As your storage environment grows in size, so too does the number of maintenance services contracts you must maintain. Managing multiple storage support contracts can be difficult and may result in inadvertently missed renewal dates. Delayed renewals can leave your business vulnerable to financial penalties or to the risk of potentially costly downtime due to lack of access to technical support for critical issues or software updates. In addition, your in-house staff may lack the expertise, tools or time necessary to quickly and efficiently resolve storage software problems.

IBM Software Support Services – Software Maintenance for storage software enables you to combine your storage support needs onto a single contract with coterminous end dates. This capability, available in most countries, allows you to attach your multiple storage hardware and software maintenance contracts onto a single contract vehicle. The benefits for your business include simplified administration, virtually uninterrupted access to crucial software updates and the ability to leverage highly skilled IBM experts for timely resolution of your storage software issues.

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