Technical advisor for storage

Technical Support Services

Improve storage uptime and simplify support efforts with personalized assistance

Complex storage issues can cause downtime. And that can obstruct your business operations. How do you efficiently resolve these costly and high-impact problems?

Of course, your storage device service agreements with IBM enable you to access robust support to help resolve high-severity storage challenges. But without a technical advisor, your staff still needs to know how to access help and determine the issue.

With a technical advisor for storage from IBM, you can gain continued technical support for critical issues—as well as proactive advice for problem prevention.

Technical advisor for storage features

Personalized assistance from an IBM technical advisor can simplify support efforts and help you:

Why IBM?

IBM is a global, trusted, industry leader—with a forward-thinking approach and more than 100 years of experience supporting clients’ business systems. Our robust support infrastructure can provide nearly unparalleled access to parts, skills, outstanding support and industry-leading vendor alliances. Through this infrastructure and our time-tested methods, we help prepare you for today’s challenges and tomorrow’s opportunities with cost-efficient support—how you need it, where you need it and when you need it.

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