Software Support Services — SoftwareXcel Enterprise Edition for zSeries

Technical Support Services

Gain expanded real-time, online technical support for your IBM System z servers

If you had access to an online support service tailored to your business to help prevent software outages with your IBM® System z® servers, would you use it? Of course you would.

SoftwareXcel enterprise edition for zSeries from IBM can provide valuable predictive functionality, proactive assistance designed for your system, premium response times and unlimited calls, along with all the tools featured in the basic edition.

View the supported product list.


Software Support Services—SoftwareXcel enterprise edition for zSeries features

Gain access to these robust tools and databases to help you reduce downtime and stay productive:

Plus, you can use all the tools in the basic edition, including:

Why IBM?

IBM is an industry-leading provider of technical support services with deep expertise in key technology areas such as cloud, analytics, mobile, social computing and security. We can provide single-source support and direct access to a robust set of online tools for more rapid problem identification and resolution for your System z platform. With our global network, we offer around-the-clock access to specialists who are backed by vast IBM resources. The IBM difference is our significant experience in supporting IBM and non-IBM environments. And with a variety of options, we can deliver the service level that meets your needs.