Software support services -
enterprise support option

Customize your hardware and software support to help maintain productivity

Your complex IT infrastructure demands around-the-clock support tailored to your unique needs to help maintain productivity. A highly optimized environment can save you money—until an outage is magnified by the ripple effect of costly downtime.

Software support services – enterprise support option from IBM is designed to increase the value and features provided by our custom technical support offering. This upgrade to that offering can deliver single-source hardware and software support to help you sustain IT availability and improve business efficiency.


Software support services - enterprise support option features

We can meet your unique needs with custom account management and the highest-level product-support skills available through IBM to help you:


ESO for IBM Power Systems, Storage, System x and x86 servers




Why IBM?

IBM is an industry-leading provider of technical support services with deep expertise across the technology spectrum, including emerging areas such as cloud, analytics, mobile, social media and security (CAMSS). We have a robust support infrastructure that features:


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Technical support services for cloud, analytics, social computing and mobility

How much is software complexity costing you?