Your IT environment is critical to your operations, so when there is a problem - whether the source is hardware or software - your IT administrators need quality help, fast. Support Line services from IBM can help you avoid the vendor finger-pointing by providing a single, comprehensive resource to solving common issues with operating systems, popular productivity applications software, virtualization software and System x servers and TotalStorage devices. These remotely delivered services feature the world-class support capabilities of IBM and the varied expertise of our global network of support professionals.
Middleware implementation - rapid deployment services features
IBM helps you enhance the speed and reliability of complex middleware deployments with an automated and pattern-driven approach. We have 200+ patterns ready for automated deployment. You get:
Support Line services are segmented to allow you to better control costs by only purchasing the support you need most. Segments include: