Product Support for Manufacturers and System Integrators
Extended multivendor IT services for manufacturers
We keep your customers happy
You’ve manufactured and sold your product; continue to focus on what you do best while we handle your backend support. With IBM support you can focus on product development and growth, while we manage your remote technical support, field services, and parts logistics. Our analytics offers us the ability to predict when replacement parts are needed resulting in reduced costs, increased efficiency, reduced downtime and increased availability.
Post-sales technical support services: Enhance customer experience with a single post-sales support service provider