Multivendor Support Services

Streamlining maintenance support through
a single point of contact

Are you an IBM client having an immediate problem and need to access technical support?

Trust IBM to be your technical support and maintenance advisor

When you streamline your maintenance support for hardware, software and your multiple vendor relationships with a single point of contact,
you enhance equipment return on investment, reduce IT support costs and enable predictable budgeting.

Trust in IBM's enhanced analytics, global infrastructure and years of experience.

Extend the life of your existing equipment

See how you could save up to 57% and increase your capital expenditure ROI.

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Assess your data center knowledge

Is your knowledge of data center technology support holding you back? Discover your strengths and weaknesses.

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Services we offer

Data Center Support

Managed technical support and lifecycle maintenance to help enhance equipment return on investment and reduce IT support costs.

Client Device Support

Customized lifecycle maintenance solution support for end user devices outside of the data center.

Network and Security Support

Customized solution and instant access to multiple IT specialists for your IT enterprise management needs.

Mobile Device Support

Quality services and support for iOS device and Mac deployments through IBM's global technical support services infrastructure.

Product Support for Manufacturers and System Integrators

Technical support on the ground for your new technology. Leverage service delivery and product expertise to provide technical support to your customers.

ATM & Branch Services for Financial Institutions

Analytics-based, proactive technical support to help optimize ATM and branch services availability

Retail Technology Support Solutions

Vendor agnostic, single-source technical support solutions for your entire store that saves you time and money.

Third-Party Software Support Services

Wide range of services for proactive, reactive, onsite and remote support for select non-IBM software in your mission-critical data center environment.

Resources


Technology Support: One Destination

Consolidate with the highest-quality support services

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Streamline your Data Center Maintenance

Using a side-by-side comparison, see how much simpler managing your data center can be when you trust in the reliability and experience of IBM to support your heterogeneous IT data center environment.

Multivendor IT environment dangling by a thread?

Technology is getting more complex. The more integrated and optimized your IT environment is, the higher the cost per minute of downtime or degraded performance.

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Preemptive technical support and IT inventory discovery

Understand how to deal with your IT support challenges

Download the white paper

Time is money and downtime is expensive

Why it pays to have a robust technical support strategy

Finally Tech Support that Gets You There

Finally Tech Support that Gets You There

Support that measures up to virtually every challenge

IBM supports a range of Networking products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

IBM supports a range of Software products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

IBM supports a range of Storage products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

IBM supports a range of Systems products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

Contact IBM

Contact IBM