Simplify maintenance across your multivendor enterprise with a single point of accountability
We can serve as a single contact to manage maintenance across your enterprise, including IBM® and non-IBM products. Coverage is available for distributed workstations, high end to midrange equipment, PCs, printers, servers, mobile and networking hardware and software.
Get a single point of accountability
Enjoy the simplicity of a single contract and a single point of accountability for maintenance in your multivendor environment
We help simplify maintenance by providing hardware break-fix help, vendor coordination, a help desk interface for problem reporting, and other capabilities—such as maintenance, problem and asset management
Keep your multivendor IT environment up and running at peak efficiency with the help of around-the-clock service for in-warranty and post-warranty maintenance
Services we offer
Provides near-comprehensive support for multi-brand Brocade storage devices
Provides remote and onsite support for Juniper devices, as well as access to Juniper’s support portal
Helps increase your up time with robust support services for your Cisco hardware, applications, operating systems and Cisco-Tandberg TelePresence products
Understand the issues
Multivendor IT environment dangling by a thread?
Technology is getting more complex. The more integrated and optimized your IT environment is, the higher the cost per minute of downtime or degraded performance
Understand the options
Time is money and downtime is expensive
One communication to IBM can solve it all