IT Support Solutions

Keeping your business healthy means being able to diagnose and prescribe quickly

IT Support Solutions speed issue resolution with a single point of contact

Comprehensive IT Support Solutions

Are you looking for comprehensive IT support solutions for your IT environment so you can diagnose and fix problems more quickly? Would you like to simplify your support services so you only need to call one vendor to help you resolve issues? Would you also like to reduce support costs and free up funding for other IT investments?

IBM Solution Support Services can help you establish a single point of contact and accountability for virtually all of your support needs, since it integrates support for all of the individual products within a solution. It supports infrastructure solutions purchased through IBM, which can comprise IBM and non-IBM hardware and software components. IBM Solution Support Services can also help:

What we offer

Retail wall-to-wall solution support

Retail wall-to-wall solution support

Comprehensive custom support for your store - how, where and when you need it

Solution support services - performance management for Power Systems

Solution support services - performance management for Power Systems

Web-based on-demand interactive performance and capacity planning reports and graphs at your fingertips

Solution support services for evolution robotics retail LaneHawk

Solution support services for evolution robotics retail LaneHawk

Direct access to centralized IBM software and hardware experts through
a single point of contact for your LaneHawk retail loss-prevention solution.

Technical support services for IBM Flex System

Technical support services for IBM Flex System

Fully leverage your IBM Flex System with Technical Support Services

Solution Support Services – technical advisor – for Storage

Solution Support Services – technical advisor – for Storage

Support increased storage uptime with personalized assistance

Related materials

Find studies, papers and briefs on this topic

NOTE: JavaScript is disabled in your browser. SSI information is only available when JavaScript is enabled.

Considering a purchase?

We're here to help

Infographic: see it in pictures

Time is money and downtime is expensive

Share

twitterlinkedin

Featured Videos

View the video (00:05:15) View the video (00:05:15)

TSS: Right part, right place, right time!

Featured Videos

TSS Overview Video (00:04:07) TSS Training and Development (00:05:04)

Resources