Hardware maintenance services

Gain single-source hardware maintenance accountability where and
when you need it

Hardware problems can be notoriously frustrating—not to mention costly. Make it simple with IBM Hardware Maintenance Services. Our extensive, customizable range of maintenance and hardware support services for IBM and multivendor systems lets you quickly and conveniently resolve hardware issues from a single point. And with our world-class support infrastructure, processes and governance and extensive global parts logistics, we can get the right support for your hardware assets.



Help prevent outages
Take proactive measures in your IT environment to help prevent downtime and boost performance


Simplify technical support
Enjoy the ease of single-call accountability for IBM and non-IBM hardware support


Help accelerate recovery
Faster recovery means more productivity for your business, less revenue impact and greater customer satisfaction


What we offer



Share us with your network
and start a conversation today

Ask an IBMer

Got questions? We’re here to help.

Infographic: see it in pictures

IBM Technical Support Services - Downtime can cost you

IBM Service Parts Operations (SPO): The right part in the right place at the right time.

TSS Overview video

watch the video

IBM Technical Support Services (TSS): Training and Development—IBM’s Competitive Advantage


Resources