Managed Maintenance Solution for Juniper Networks Products

Technical Support Services

Better support for Juniper Networks products at competitive prices

You need to keep your Juniper Networks products up and running to avoid costly network downtime. But in a multivendor network environment, handling support can be complex. Ideally, network maintenance should be managed centrally, with one point of contact, but where do you start?

Managed maintenance solution for Juniper Networks products from IBM® provides remote and onsite support for Juniper devices, as well as access to Juniper’s support portal. IBM provides a choice of several different levels of support across a large services portfolio. In addition, the base maintenance contract for Juniper devices includes Service Now to proactively monitor and identify problems, helping reduce the time needed to resolve issues.


Managed maintenance solution for Juniper Networks products features

We provide around-the-clock support through the IBM Centers of Excellence along with the expertise of our technicians to help increase your efficiency and reduce costs of maintaining and administering multiple networking systems.You can also:

Why IBM?

IBM offers high-quality skills and experience in keeping mixed network environments running smoothly. IBM has global scalability as well as long-term reliability in service delivery. Managed maintenance solution for Juniper Networks products can provide you with an integrated maintenance strategy with priority access to skilled IBM specialists in addition to Juniper Networks support.

Understand the issues