IBM products—such as servers, storage and network devices—play a pivotal role in your IT infrastructure. Being proactive about technical support can keep your IBM systems up and running, while helping avoid the costly repercussions of downtime.
IBM provides hardware maintenance for IBM products to help you pinpoint and resolve issues more quickly and conveniently. Our specialists have access to technical resources, tools and extensive engineering knowledge specific to IBM equipment, and they can apply this information to your environment for faster problem resolution.
Protect against outages
Offers around-the-clock, complete problem ownership for products included in your enterprise maintenance agreement, helping to resolve issues more quickly and avoid missed service levels
Simplify technical support
Gain more efficient support in the event of hardware problems with one contract, one invoice and one phone number
Designed to help your systems bounce back from downtime more quickly with the help of IBM specialists who are well-versed in IBM products