Business demands don’t stop, even if your software does. And because most everything is integrated, the impact can snowball. To help protect your brand and keep your customer base, your IT infrastructure needs to run around the clock. But hiring multiple vendors for support can be complicated and costly.
By using enhanced software support from IBM, you can streamline your technical support by collaborating with us to help prevent downtime and resolve issues. Simply put: Going beyond basic support can get you back to work more quickly.
Optimize your systems
Keep your systems at peak efficiency with your own dedicated team of IBM specialists and flexible service options
Boost efficiency and drive business innovation by freeing internal resources to focus on core business initiatives
Help manage costs
Help reduce the costs associated with supporting a complex IT environment
What we offer
Gain premium remote technical support services from a single source
Customized, personalized support helps prevent software performance problems
Use an integrated, proactive support approach to help improve system availability and control costs
Customize your hardware and software support to help maintain business continuity