Hardware and software technical support and maintenance is critical to keep your systems running. Explore the ‘What we offer’ section to see how we can be available 24x7 to support your needs for continuous system availability.
Our comprehensive portfolio of tech support, maintenance and warranty services are designed to protect your IT environment during warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty tech support coverage, we offer experienced technicians, an extensive parts network, and flexible service level options designed to meet your specific business needs.The ServicePac Selector Tool can help you find the right ServicePac for your business. More Technical Support and Maintenance options are available in the sections below.
Learn more about how our tech support services can help your business.
What we offer
IT maintenance for server, storage and network devices leverage onsite and remote support to help you cut your costs and boost performance
Simplify support with single-source, integrated services for IBM and third-party hardware and software solutions that were purchased through IBM
Simplify support for multivendor environments, with comprehensive, integrated services
Software support services, either onsite or remote, can prevent outages, accelerate issue resolution and meet service level requirements
Access robust analytics-based recommendations to help optimize your IT systems availability
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See the Gartner Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide.