Managed Services

The tools, the expertise and the global delivery framework to provide business-aligned, integrated and secure solutions for today . . . and for tomorrow

IDC quantifies the significant benefits that companies gain by relying on IBM Managed Services this way:


224% three-year return on investment


88% reduction in unplanned downtime from server and network failures


42% increase in IT staff productivity


24% reduction in IT infrastructure costs

Spectrum of IBM Managed Services

Integrated Managed Infrastructure Services

Simplify your hybrid IT infrastructure management with modular services

Private and Hybrid Cloud

Improve your IT service quality, increase revenue and control costs


Gain the ability to simplify and automate network management to enhance availability and better manage costs

Business resiliency

Improve business continuity and avoid costly downtime


Create new ways of transacting business and new business models to realize a mobility solution's full potential


Strengthen your information security defenses and lower your costs


Understand the issues

Optimized Sourcing in Hybrid Environments

This research paper from Saugatuck Technology discusses the multi-sourced hybrid IT environment, including how to recognize the needs that can increase costs and compromise operations, and how to optimize the environments for peak effectiveness.

Understand the options

Watch the video

The Keys to CIO Success

Watch this SME roundtable discussion to learn how managed services helps address the infrastructure management concerns of CIO and C Suite executives


Top ten criteria for selecting a managed services provider

Find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires—plus get guidance on the top 10 criteria to consider when selecting an external partner.

Contact IBM

IBM cited as a Leader by Independent Research Firm


IBM was among the select companies that Forrester Research invited to participate in its Q1’15 Forrester Wave™: Global Infrastructure Outsourcing report. In this evaluation, IBM was ranked among the highest scores for Strategy, Current Offering, and Market Presence.