Support Line for storage products

• Delivers remote technical assistance with installation, usage and configuration issues to help enable optimal use of your IBM storage products
• Helps improve availability and operational efficiency with quick, effective issue resolution
• Provides around-the-clock access to skilled IBM technical experts to reduce the demands on your IT staff

As storage environments become increasingly complex, you need more than traditional hardware warranty and maintenance support. You may need installation, configuration and product usage support for your storage products to help ensure optimum availability. Relying solely on internal staff to resolve these technical issues can be an inefficient use of your resources and may result in potentially costly business disruptions or delays.

IBM Software Support Services – Support Line for storage provides comprehensive remote technical assistance to help resolve installation, configuration and usage issues of your IBM storage products. We provide you cost-effective support for rapid issue resolution, enabling you to maintain operational efficiency and system availability by reducing the impact of downtime and maintaining service consistency during peak periods. Our skilled technical experts are available 24 x 7 and can augment your in-house resources and help you control IT staffing requirements and costs.

• View spec sheet
• View storage guide