Service detail
Multivendor problem management in retail environments can be challenging, time consuming and expensive.
IBM Solution Support Services for Evolution Robotics Retail LaneHawk provides a single point of entry for comprehensive solution support for your LaneHawk retail loss-prevention solution, helping save you time and aggravation. The service includes:
- Integrated technical support
- Support for multivendor hardware and software
- Broad technical troubleshooting skills available from a single service provider
- A dedicated team of highly skilled service technicians
- A single point of contact to serve your entire retail environment
- Technical support available 24x7
- Choice of remote or onsite support
- Retail specialists on call at our Retail Store Support Competency Center