Software Support Services - Resolve for zSeries

Access our up-to-the minute databases and download fixes on the spot, plus get helpful hints, tips and answers to common problems when using IBM® System z software. And if you don't find answers in our databases, our electronic reporting feature makes it easy and quick to report problems directly to our services specialists, who can notify you electronically with a solution.

Highlights

• Provides access to realtime databases that include usage information, diagnostic information about IBM and non-IBM products, plus hints, tips and fixes you can download to promptly resolve known problems related to your System z server
• Furnishes daily electronic notification of changes in status to Authorized Problem Analysis Report (APARs) or Program Temporary Fixes (PTFs)
• Offers electronic reporting of software problems
• Enables easy searches for specific product information by component name, program number, component ID or release number
• Provides access to critical information on System z product releases and change updates to help you plan the installation of a new product or release

Getting Started Guide for System z Remotely Delivered Services

• Download Getting Started Guide (PDF, 175KB)
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