Software Support Services - Enhanced Technical Support

Technical support services help you take an integrated, proactive approach to improving system availability and controlling costs

Technical support services from IBM Software Support Services - Enhanced Technical Support are designed to provide an integrated, proactive approach to support high-availability, complex IT environments. A designated team of technical support services specialists can work as a remote extension of your IT staff. Using proprietary analytical tools, the team monitors your IT environment, including hardware, software and systems, and provides direction and advice based on ongoing reports.

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