A
- AIX 7 implementation services
Increase efficiency and reduce cost through server optimization
- Application and network optimization for cloud computing performance
Enable application performance over the network for cloud computing
- Application hosting - Lotus Notes
You have several options. Letting IBM manage your Lotus Notes and Domino enterprise applications could save you money.
- Application hosting - Oracle
Letting IBM manage your Oracle enterprise application could save you money.
- Application hosting - PeopleSoft
You have several options. Letting IBM manage your PeopleSoft enterprise application could save you money.
- Application hosting - SAP
Letting IBM manage your SAP enterprise application could save you money.
- Application management advisory services
IBM Application Management Advisory Services can help you identify, assess and evaluate options for improving your application and development and maintenance processes.
- Application management - Lotus Notes
We offer the most integrated approach to Lotus Notes application management services in the industry - backed by IBM's extensive global resources, technical innovation out of IBM Research, and the deep industry knowledge of IBM Business Consulting Services and a global network of partners.
- Application management - Oracle
We offer the most integrated approach to Oracle application management services in the industry.
- Application management - PeopleSoft
We offer the most integrated approach to PeopleSoft application management services in the industry -- backed by IBM's extensive global resources, technical innovation out of IBM Research, and the deep industry knowledge of IBM Business Consulting Services and a global network of partners.
- Application management - SAP
Take advantage of IBM's integrated approach for your ERP application management
- Application security assessment
Providing comprehensive security assessment of applications and network infrastructure
- Application Services for Oracle
We can deploy Oracle application management and infrastructure support for a predictable fee.
- Application Services for PeopleSoft
When you're ready to rollout PeopleSoft applications - new implementation, upgrade, test, enhance - our pay-as-you-go services provide expertise for a monthly fee.
- Application Services for SAP
Our solutions encompass tools and methodologies developed specifically for deploying and supporting SAP.
- Applications management support
Our applications management services address the application, database and system requirements of a mission-critical software development - including support and availability monitoring.
- Application source code security assessment
Identify application source code security weaknesses and steps for remediation
- Applications service center
The Applications Service Center provides tools as a "health check" for applications and infrastructure.
- Application upgrade and deployment - SAP
Utilize our 24x7 SAP application expertise. Reduce the need to train your in-house resources on new software.
- Application upgrade - Oracle
It probably makes financial sense to let IBM manage your Oracle upgrade for you.
- Application upgrade - PeopleSoft
It probably makes financial sense to let IBM manage your new PeopleSoft modules for you.
- Architecture and design services for IT infrastructures
Benefit from an IT infrastructure that supports your business goals
- Automated test facility
Provides analysis, software assets, automation packages and implementation services for designing and deploying a test center resource reservation and provisioning solution that increases utilization, decreases test cycle times, eliminates manual mistakes and lowers the total cost of ownership.
- Availability assessment
Identify and mitigate your availability risks
B
- Business impact analysis (BIA)
Helping you understand your availability and recovery requirements
- Business of IT dashboard
IBM IT Lifecycle Management and Governance Services - business of IT dashboard, employing IBM's experience, preconfigured components and best-practice approach, can accelerate the design and implementation of an IT dashboard and its integration into your existing IT infrastructure.
- Business of IT executive workshop
This workshop is designed to help you align your IT capabilities - processes, people and technology - with overarching business objectives, whether they're related to revenue growth, productivity, customer satisfaction, marketplace differentiation or competitive advantage.
- Business Process Services for banking
Your banking organization can deliver a positive customer experience more cost-effectively with help from outsourced processes.
- Business Service Component Processing Model
IBM GIAS is a fluid system with multiple levels of power built into its proven business service components.
- BusinessTone
A managed service to integrate a global supply chain ecosystem of customer, partners, and suppliers, providing 24x7 real-time information visibility and control.
C
- Cloud-based vulnerability management and PCI scan service
Streamline security vulnerability management and manage compliance
- CloudBurst QuickStart Services
Accelerate your private cloud computing implementation
- Command and control center solution
Enhance your physical security with an integrated operations center
- Communications Service Provider Network Infrastructure Services for IP next generation network (NGN)
Deliver more cost-effective multiplay services with data-aware IP networks
- Communications Service Provider Network Infrastructure Services for IP video infrastructure
Decrease churn and increase revenue with IP video solutions
- Communications Service Provider Network Infrastructure Services for IP voice
Improve customer retention and revenue with a rich set of voice services
- Communications Service Provider Network Infrastructure Services for service assurance monitoring infrastructure
Increase customer loyalty with a service quality monitoring solution
- Components of the Genelco SaaS Model
The Genelco SaaS Model is based on application usage, bundled services and hosting with additional services available and customer verification.
- Converged communications services for Lotus Sametime Unified Telephony
Implement a streamlined solution for improved communications within your business
- Converged Communications Services for unified communications as a service (UCaaS)
Chart a cloud-based course for your unified communications strategy
- Converged communications services - IP contact center
Design and deploy an IP-based contact center infrastructure to replace a legacy call center in order to support lower costs, greater flexibility, higher customer satisfaction, improved productivity and increased revenue
- Converged communications services - IP telephony and managed IP telephony
Design, integrate and deploy an infrastructure that will help you reduce the costs of managing and maintaining separate voice and data networks, support today's advanced IP telephones and optimize savings through a managed delivery service.
- Converged communications services - network convergence
Take advantage of expert planning, design, deployment, tuning and management services for an effective converged communications network.
- Converged communications services - real-time collaboration
IBM Converged Communications Services - real-time collaboration provides design and deployment of a real-time collaboration system based on a converged-communications-ready platform to help you boost productivity and support business growth.
- Converged communications services - unified messaging and managed unified messaging
Boost productivity and reduce operational complexity and costs with the design, deployment and on-going management of a unified messaging solution
- Converged Communications Services – video communications – desktop video
Enhance productivity and reduce costs with a desktop video solution
- Converged communications services - video communications - telepresence and managed telepresence
Realize significant productivity gains and cost savings with a telepresence video collaboration solution from IBM
- CRM (Customer Relationship Management) - PeopleSoft
You could save time, and probably some significant costs, by utilizing IBM's managed hosting services for your PeopleSoft environment.
- CRM (Customer Relationship Management) - SAP
IBM has experts available to meet your SAP CRM requirements.
- Custom application services
IBM Application Management Services for e-business and traditional applications provide offerings for the ongoing management, maintenance and support of all your custom-developed applications.
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- Data center energy efficiency assessment
Get a comprehensive energy analysis that prioritizes tactical plans across your data center to help improve efficiency and reduce costs
- Data center network security for cloud computing
Enable cloud computing with a scalable and security-rich network
- Data Center - Planning, Design, and Construction Services
This services provides skills to manage and coordinate changes to your information processing environments.
- Data Center Services
Data center services allows you to redirect your focus on core business objectives.
- Data Center Strategy
Multi-site strategy services in support of the number, location and resiliency of your data centers
- Data center strategy and planning services
Optimize your data center assets with a comprehensive strategy and plan
- Data migration for IBM Scale Out Network Attached Storage
Facilitate an efficient data migration to accelerate return on investment
- Data migration services for IBM Storwize V7000 storage system
Enable more efficient data migration to IBM Storwize V7000
- Data protection analysis
Visualize your backup and restore operations with an unbiased analysis
- Data replication with IBM Softek Replicator
Recover data quicker with volume-level replication-locally or remotely
- Data Security Services - enterprise data loss prevention solution
Integrating data protection to help better manage compliance and prevent data loss
- Data security strategy and assessment
Integrate enterprise data security into your business strategy
- Deployment and migration services
Providing rapid, cost-effective deployment of IBM Security solutions
- Design and implementation services for a private UC cloud
Leverage IBM expertise to implement a private UC cloud solution
- Digital Video Surveillance
Advance your physical security with a scalable digital video surveillance solution
E
- E-learning training and development outsourcing services
Optimize training and development with our e-learning library
- Emergency Response Services
Leverage experienced and certified consultants to help manage and respond to security incidents
- Endpoint data protection
Help protect sensitive data and enforce corporate security policies on endpoint devices using industry-leading encryption and data loss prevention software as well as rapid implementation, product support and reliable managed security services.
- Enterprise command center health check workshop
Optimize your command center to help improve savings and performance
- Enterprise mobile collaboration and location services
Improve collaboration and productivity with anytime, anyplace access
- Enterprise single sign-on services
Automate employee login and access to business applications across network access points with an enterprise-wide single sign-on solution.
- Equipment Modification (EMOD)
IBM provides equipment modifications (EMOD), upgrades, installation, and testing of your systems.
- ERP (Enterprise Resource Planning) - Oracle
Maybe it's time to consider a managed ERP solution.
- ERP (Enterprise Resource Planning) - SAP
Maybe it's time to consider a managed ERP solution.
- ESCON to FICON migration services
Ease your FICON migration and leverage advanced IBM System z technology
- Event management and monitoring
Achieving service excellence through event automation and correlation
- Express managed e-mail security
IBM express managed email security helps protect mid-market businesses from viruses, spam, and other risks inherent to email communications.
- Express Managed Hosting - performance services, Akamai content and application distribution
IBM and Akamai offer usage-based content and application delivery solutions designed to enable you to extend your Web site to the edge of the Internet with the Akamai platform.
- Express managed multi-function security bundle
Leverage flexible, around-the-clock expertise to help you protect against Internet threats
- Express managed protection services for server
Help solve your security problems with affordable, 24/7 protection for your servers
- Express managed Web security
IBM express managed Web security helps protect mid-market businesses from spyware, viruses and other Web-based threats.
- Express multi-function security bundle
Enable security-rich, cost-efficient protection against multiple security threats from a single device
- Express PCI assessments
IBM Express PCI assessments help mid-market businesses with external network vulnerability scanning as required by the PCI data security standard.
- Express penetration testing services
IBM express penetration testing services help mid-market businesses safely identify network vulnerabilities before they are exploited.
- Express Services for Inventory Management
IBM Express Services for Inventory Management leverage SAP NetWeaver BI functionality, reducing your inventory asset investment and associated operating costs.
- Express Supply Chain Diagnostics Solution
This solution provides an analysis of your current supply chain processes, extending from forecasting to procurement, supplier relationship management to production, maintenance to warehouse management, distribution to billing and returns.
- External Network Vulnerability Scanning
PCI scans performed by IBM Security Services Qualified Security Assessors (QSAs) provide reports and findings to help you meet PCI DSS quarterly scanning requirements.
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- Facilities Cabling Services - fiber transport system
Help lower the operating cost of your data center, support the highest level of availability for your IT infrastructure and reduce clogs of unstructured cabling under floor tiles with IBM's turnkey cabling service
- Fastlane methodology
A proven toolkit and project methodology which helps accelerate implementation of new solutions and reliable system upgrades.
- Fastprotect online
Enable continuous data protection with cloud-based managed data backup
- Federal Information Security Management Act (FISMA) Compliance
Our FISMA compliance solution helps Federal agencies evaluate your security posture against published requirements and best practices.
- Fidelis Network Data Loss Protection
Reduce risk efficiently by helping to prevent data loss across the network without compromising business needs
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- GDPS for high availability and disaster recovery
Help improve availability and reduce risk by implementing GDPS
- Genelco software solutions
Enabling the success of life and health insurance organizations through smart, agile administration software solutions
- Global Expense Reporting Solutions (T&E processes)
Proven global expense reporting management tools and services
- Global Services Customer Solution Center Network
Customer Solution Centers can help you control costs and meet project deadlines when planning and implementing in-house, multi-site workstation rollouts and refreshes for geographically diverse locations.
- Gramm-Leach-Bliley Act compliance solution
Our Gramm-Leach-Bliley Act compliance solution helps your financial institution achieve security best practices.
- Grid and Grow Express Implementation
IBM can quickly build and install a grid infrastructure in your IT environment that allows you to gain immediate performance and utilization improvements while providing a foundation for future growth.
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- Hardware Maintenance Services for IBM self-checkout systems
Get two response levels of maintenance service for your self-checkout point-of-sale system
- Hardware Maintenance Services for non-IBM Storage Products
Flexible maintenance solutions for your multivendor environment.
- Hardware Maintenance Services for Retail and Point-of-Sale Products
Simplified, single-source hardware support services for your retail environment
- Hardware Maintenance Services-maintenance enhancements-microcode support
Enhancing high availability through preventive maintenance across IBM platforms
- Hardware Maintenance Services - maintenance for non-IBM products - managed maintenance services for non-IBM logo Brocade products
Take advantage of a one-stop source for comprehensive support of Brocade storage products, regardless of logo, which can help you improve IT flexibility, enhance storage system availability and control hardware maintenance costs
- Health Insurance Portability and Accountability Act (HIPAA) compliance solutionh
Our five-step process helps you achieve compliance by examining your complete security management lifecycle.
- High Availability Services for AS/400
Availability of your AS/400 is a necessity. IBM Global Services can provide the software and expertise you need to keep your critical operations running continuously.
- High Availability Services - for resilient infrastructure
Increase system reliability and availability in your business environments.
- High density computing data center readiness assessment
IBM Data Center and Facilities Strategy Services - high density computing data center readiness assessment can analyze a data center facility's capacity to support high density technology and inform a client's next steps for ensuring adequate power supply and cooling capabilities.
- Hosted security event and log management from IBM
Improve your security posture by streamlining event and log management
I
- IBM GDPS® active/active continuous availability
Protect your business from outages with near-continuous IT availability
- IBM Implementation Services for storage software - IBM System Storage Productivity Center (SSPC) basic integration
Facilitating a reliable, expedited implementation of IBM System Storage Productivity Center
- IBM Implementation Services for System z - IT process automation
Optimize your server system investment to improve performance and reduce total cost of ownership
- IBM Implementation Services for System z – zEnterprise setup and migration
zEnterprise system migration and implementation services
- IBM - Implementation services for zBX and zManager
Optimize the value of your IBM zEnterprise environment
- IBM Information Lifecycle Management Services - assessment, planning, design and implementation
IBM Information Lifecycle Management Services - assessment, planning, design and implementation helps you transition your storage infrastructure to a cost-effective, responsive, resilient and information-centric environment that supports business growth and innovation.
- IBM Managed Security Services (cloud computing) – hosted application security management
Support improved web application security with a cloud-based solution
- IBM Migration Services for System i and LPAR
Migrate to logical partitioning (LPAR) on your IBM System i server with IBM's help in reconfiguring, adding to or upgrading your system; consolidating servers, space and applications; testing your applications; and balancing your workload across partitions
- IBM Output Management Services (OMS) for On Demand Workplace
IBM Output Management Services (OMS) for On Demand Workplace provides managed services and supplies for printers, fax machines, copiers, scanners and multi-function devices.
- IBM Tivoli Live – service manager
Simplify end-user support with an IBM Cloud-hosted, software-as-a-service system
- Identity and Access Management Services for identity assessment and strategy
Helping you to develop a comprehensive identity and access management solution
- Identity and Access Management Services for identity lifecycle management - managed identity services
Helps enable user collaboration with full lifecycle access provisioning support
- Implementation Services - enterprise integration services for Microsoft technologies
Services designed to help you integrate complex, disparate systems to create a flexible, cost-effective information flow solution for Windows platforms
- Implementation Services for Cloud
Accelerate service delivery with an agile cloud environment
- Implementation Services for disk systems - IBM System Storage DR550
Remove the challenge of implementing the IBM System Storage DR550 system by relying on highly skilled storage specialists who can help ensure an efficient and predictable implementation process
- Implementation Services for Exchange email archiving
Implement a cohesive Exchange email archiving and record management solution
- Implementation Services for GDPS/Global Mirror
This service is designed to deliver a two-site, automated disaster recovery and backup solution at virtually any distance for z/OS and open systems environments
- Implementation Services for Geographically Dispersed Open Clusters
IBM Implementation Services for Geographically Dispersed Open Clusters (GDOC) provides a fully automated disaster recovery solution for open systems, plus ongoing management and testing.
- Implementation services for IBM network equipment
Get more value from your IBM network equipment with a quicker, more reliable implementation
- Implementation services for IBM System x – IBM Systems Director Express Edition for IBM x86
Facilitate a smoother implementation of IBM Systems Director Express Edition for IBM x86
- Implementation services for IBM System x – System x Servers and Blades
Optimize the implementation of System x servers and BladeCenter® blades
- Implementation services for IBM System x – VMware
Enable a smoother implementation of VMware virtualization software
- Implementation Services for IBM TotalStorage SAN Volume Controller
This service assists with project planning, configuration planning, logical configuration, skills transfer, and testing of your IBM® TotalStorage SAN Volume Controller.
- Implementation services for IBM XIV Storage System
Accelerate returns on your storage technology investments
- Implementation Services for iSeries clustering and independent auxiliary storage pools
Obtain services for iSeries planning and implementation
- Implementation Services - for iSeries security
Helps you plan for basic security functions on iSeries servers.
- Implementation Services for Linux
IBM can enhance your Linux implementation by helping to speed the process, minimize disruptions and downtime, reduce risk and enable faster realization of benefits.
- Implementation Services for Linux Distributions
Learn how this service can help you implement Linux enterprise distributions and also provide Linux training for your staff.
- Implementation Services for Linux - High Availability Clusters
IBM Implementation Services for Linux - high availability clusters is designed to enhance the availability of your business critical applications and services by facilitating the rapid, cost-effective implementation and configuration of Linux cluster environments.
- Implementation Services for Linux High Performance Computing Clusters
Learn how this service can help you implement Linux High Performance Computing clusters and also provide Linux training for your staff.
- Implementation Services for Linux - OS hardening
Harden your Linux® operating system environment to help improve resiliency against internal and external threats such as disgruntled employees, security breaches and data theft
- Implementation Services for Linux Server Consolidation
Learn how this service can help you implement Linux enterprise distributions, plus provide in-depth planning for your Linux servers.
- Implementation Services - for LTO tape library
Provides a successful tape library implementation and assures that the LTO library works with the your back-up and recovery system utilizing Tivoli Storage Manager, Veritas Netbackup or Legato Networker.
- Implementation Services for Network Attached Storage systems - IBM Scale Out Network Attached Storage (SONAS)
Optimize your implementation to more quickly realize the benefits from your storage solution
- Implementation Services for Network Attached Storage systems - IBM System Storage N3000
Improve the speed and effectiveness of implementing IBM System Storage™ N series Network Attached Storage (NAS) models
- Implementation Services for Parallel Sysplex Middleware
Providing the help you need to leverage the capabilities of your System z sysplex environment
- Implementation Services for Parallel Sysplex Middleware - CICS enablement
Enabling cost-effective high availability, scalability, workload balancing and data sharing
- Implementation Services for Parallel Sysplex Middleware - DB2 data sharing
Facilitate IBM DB2® data sharing in IBM System z™ Parallel Sysplex® environments with six fixed-price modules covering assessing, planning, implementation, expansion, testing, and backup and recovery
- Implementation Services for Parallel Sysplex Middleware - WebSphere Application Server enablement
Offering a cost-effective solution designed for the highest levels of availability and scalability
- Implementation Services for Power - PowerVM
Helping you deploy advanced server virtualization capabilities quickly and smoothly-with less risk
- Implementation Services for Power Systems
Facilitating quick, effective implementation of the latest Power Systems server technology
- Implementation Services for Power Systems - AIX Enterprise Edition
Get more value from your systems with enhanced monitoring and management capabilities
- Implementation Services for Power Systems - AIX V6.1
Reducing operating costs and complexity through effective server optimization
- Implementation Services for Power Systems - BladeCenter POWER blades
Enable efficient implementation of the latest version of IBM AIX or Linux on your IBM Power Systems
- Implementation Services for Power Systems for PowerHA/XD GLVM for AIX
Helping you deploy IBM PowerHA/XD GLVM for AIX capabilities quickly and smoothly-with less risk
- Implementation Services for Power Systems for PowerHA for AIX
Helping you deploy IBM PowerHA for AIX capabilities quickly and smoothly-with less risk
- Implementation Services for Power Systems - IBM Systems Director
Simplify data-center component management for enhanced availability and reduced costs
- Implementation Services for Power Systems - IBM Systems Director Active Energy Manager
Monitors, manages and controls data center energy usage for improved availability and performance
- Implementation Services for Power Systems - virtual I/O server
Implement virtualization features to enhance the value of your Power Systems investment
- Implementation Services for storage software - IBM FlashCopy SE
Facilitates a more predictable implementation to help avoid business disruption
- Implementation Services for storage software - SAN fabric components
Minimize business disruption with rapid, effective implementation of SAN fabric components
- Implementation Services for storage software - Tivoli Storage Manager Extended Edition
Install a backup solution tailored to meet complex backup and recovery requirements
- Implementation Services for storage software - Tivoli Storage Manager for Advanced Copy Services
Reduce the impact of backups on your business operations
- Implementation Services for storage software - Tivoli Storage Manager for Databases
Enable incremental database backups by working with IBM to create an integrated, automated backup system
- Implementation Services for storage software - Tivoli Storage Manager for Mail
Help protect business-critical e-mail from machine or disk failure
- Implementation Services for storage software - Tivoli Storage Manager for Storage Area Networks
Keep your local area network (LAN) free for business operations by moving data to tape pools over a storage area network (SAN)
- Implementation Services for System i and LPAR
Plan and install logical partitioning (LPAR) on your IBM System i server with IBM's help in consolidating servers, space and applications; testing your applications; and balancing your workload across partitions.
- Implementation Services for System i - single sign-on
IBM Implementation Services for System i - single sign-on can enable enterprises to eliminate most sign-on prompts, helping them lighten their administrative and support burden, reduce costs, boost productivity and decrease security risks.
- Implementation Services for System p - Advanced POWER Virtualization
Use virtualization technology to improve system utilization, reduce costs, decrease complexity and free up resources
- Implementation Services for System p - AIX 5L
Get help with installation of your IBM Power Systems and System p servers and the AIX 5L operating system.
- Implementation Services for System p and LPAR
Install and configure logical partitions LPARs with services for IBM Power™ Systems and System p servers.
- Implementation Services for System p - hardware installation
Benefit from a quick and effective installation of IBM System p hardware
- Implementation services for system storage copy functions - global mirror
Get a clear, concise plan for implementing this remote copy solution
- Implementation Services for System x - Remote ServicePac for IBM Systems Director
Simplify data center component management for enhanced availability and reduced costs
- Implementation Services for System x - ServicePac for IBM Systems Director
Simplify data center component management for enhanced availability and reduced costs
- Implementation Services for System x - ServicePac for VMware
Implement the VMware environment with help from experienced IBM professionals
- Implementation Services for System x - ServicePac for VMware Infrastructure proof of concept
Obtain hands-on server virtualization education in your own environment
- Implementation Services for System z - capacity provisioning
Take advantage of capacity provisioning to respond to unpredictable system demands
- Implementation Services for System z - CustomPac
Simplify installation and maintenance and mitigate risk with customized services and products
- Implementation Services for System z - Server Time Protocol
Enhance time synchronization of your System z environment with best practices-based implementation
- Implementation Services for System z - z/VM and Linux performance assessment
Assess your z/VM and Linux on IBM System z to help mitigate risks
- Implementation Services for tape systems – IBM Virtualization Engine TS7700
Support reduced risk, costs and complexity with a more effective
- Implementation Services for tape systems - tape encryption and key management
Implement IBM tape drives and libraries with integrated hardware encryption capabilities and key management system software
- Implementation Services for Tivoli Storage Manager software products
Implement IBM Tivoli Storage Manager software products more quickly with less risk
- Implementation services for TotalStorage productivity center - standard edition
Learn how this solution can help you reduce the complexity of managing heterogeneous storage infrastructures.
- Implementation services for TS7650 ProtecTIER replication
Implement ProtecTIER replication technology more quickly and efficiently
- Implementation Services for Virtual Tape Server advanced policy management
This service helps design and use policy management functions to improve your use of dual copy, cache management, selective peer-to-peer copy mode, or volume pooling.
- Implementation services for zBX network virtualization
Enable improved network performance and reduced complexity and costs
- Incident Response Services
IBM Security Services offers incident response services via our emergency response team to help clients evaluate whether a security breach affecting card holder data has occurred.
- Individual and Group Life and Health Insurance Administration Software
Turn to a Java-based, rules-driven administration system for individual and group life and health insurance policies and annuity products
- Information Lifecycle Management Services - Enterprise Archive
Deliver a comprehensive information archiving strategy aligned with your business and IT goals
- Information Security Assessment
Assessing the state of security to create a roadmap to reduced risk
- Information security framework
Build the foundation for an effective, enterprisewide security program by assessing and enhancing your security capabilities.
- Infrastructure Recovery Services - rapid recovery
Recovering technology and infrastructure at the speed your business demands
- Infrastructure strategy and planning
Infrastructure strategy and planning from IBM can help you reevaluate and reconstruct your IT environment to better respond to rapidly changing market demands and allow for future business growth.
- Infrastructure strategy and planning for SOA
Develop a clear and pragmatic strategy that prepares your IT infrastructure to support SOA effectively and that reduces the risk of error or delay during implementation.
- iSRVCE
A core component of our Applications on Demand operational platform.
- IT consolidation
IT consolidation is a logical first step in designing a more rational, efficient and resilient infrastructure.
- IT Facilities Assessment, Design and Construction Services - enterprise modular data center
Design more efficient, enterprise-size data centers with a proven, reliable and adaptable methodology
- IT Facilities Assessment, Design and Construction Services - high density zone
IBM IT Facilities Assessment, Design and Construction Services - high density zone enables you to quickly deploy high density equipment in existing data centers in less time and at lower cost than traditional data center retrofits.
- IT Facilities Assessment, Design and Construction Services - portable modular data center
Delivering rapid deployment of a complete modular data center to support your unique business objectives
- IT Facilities Assessment, Design and Construction Services - thermal analysis for high density computing
Thermal analysis for high density computing provides data-center analysis, design and construction consultation and services to help optimize facility heating and cooling, and server performance.
- IT Facilities Consolidation and Relocation Services - center consolidation and relocation
Implement cost-effective application, data, IT and infrastructure equipment migrations and avoid unplanned outages
- IT governance consulting
Improve IT decision making by adopting governance best practices
- IT resources - Lotus Notes
Turnover and lack of skills can be a constant concern.
- IT resources - Oracle
You could spend less time hiring and training in-house by taking advantage of our Oracle application expertise.
- IT resources - PeopleSoft
Turnover and lack of skills can be a constant concern.
- IT resources - SAP
You could spend less time hiring and training in-house by taking advantage of our SAP application expertise.
- IT service management implementation
Realize more from your IT with improved service management implementation
- IT service management strategy and design
Optimize the value of your IT with an effective service management strategy
- IT Systems Management Services for Security - integrated identity and access management
Help to integrate security policies into an on demand environment.
L
- Logistics business transformation outsourcing
Consider the logistics outsourcing provider business model for greater scope and deeper integration
M
- Machine code upgrade option for storage products
Helps keep covered storage products at the current machine code level at your request
- Maintenance option for hard drive retention
Keep your hard drive at replacement to protect sensitive data
- Managed and Monitored Firewall Service
Real-time management 24/7/365 of your firewalls, delivering customized protection.
- Managed Hosting for midsize companies
Learn how our midsize company hosting solutions are flexibly designed using simplified, bundled packages with predictable pricing.
- Managed Intrusion Prevention and Detection Service
Comprehensive protection for your networks and servers. Help blocking unauthorized access.
- Managed Maintenance Solutions for Cisco Products
Enhance network performance with comprehensive Cisco product support
- Managed Protection Services
Managed Protection Services for your networks, servers and desktops.
- Managed Resiliency Services - managed continuity
Maximize availability with a cost-effective, dedicated and security-rich resiliency data center
- Managed Security Services (Cloud Computing) – hosted mobile device security management
Help protect against malware and other threats while enabling mobile access
- Managed Security Services Cloud Computing – hosted email and web security
Protect your network from web-borne and email-based threats
- Managed Security Services - secure web gateway management
Enable security-rich transactions with managed web gateway services
- Managed services for security information and event management
Enable enhanced SIEM system efficiency through customized services
- Managed technical support
Rather than bearing the burden of managing multiple vendor support relationships, you can use IBM as a single point of accountability for managing the hardware and software in your heterogeneous data center with IBM Managed Support Services.
- Middleware Implementation Services – rapid deployment services
An integrated service for complex, multiproduct deployments that uses an automated, pattern-driven approach and comprehensive testing and validation to help reduce deployment time, error rates and the need for specialized skills.
- Migration Services - consolidates file/print and Web serving workloads for Linux on System z
Consolidate workloads from distributed server farms to Linux on System z
- Migration Services for AS/400 - Data Migration
IBM helps ensure an efficient, safe and smooth application migration to your AS/400
- Migration Services for AS/400 System Transition
Plan and execute a smooth transition to your new AS/400 system
- Migration Services for data – IBM XIV Storage System
Migrate data to XIV storage platform more quickly and effectively
- Migration Services for Microsoft Windows Server 2008
Enabling an efficient transition to an optimized server environment using IBM's proven methodologies and experience
- Migration Services for Microsoft Windows Servers
Increase the flexibility of your server infrastructure while saving time and reducing costs as you transition to the latest version of Windows Server and Active Directory
- Migration Services for Power Systems
Facilitating quick, effective migration to the latest Power Systems server technology
- Migration Services for Power Systems - AIX V6.1
Facilitating efficient IBM Power Systems migration to the most current AIX operating system
- Migration Services for System i
Migrate or upgrade to a more efficient IBM System i™ server environment by working with technical experts who have the knowledge and experience needed to perform a smooth, rapid System i migration
- Migration Services for System p and LPAR
Migrate AIX on existing LPARs on your system with services for IBM Power Systems and System p servers.
- Migration Services for System z
Facilitate a smooth migration to advanced IBM System z technology
- Migration Services for System z data
Help planning and assisting in the nondisruptive migration of data to your new or existing IBM TotalStorage disk system
- Migration services - server consolidation for Microsoft environments
Consolidate and streamline your Microsoft Server environment with comprehensive server and virtualization services
- Mobile Enterprise Services for the BlackBerry Enterprise Solution
An end-to-end managed service to help you simplify your mobility environment, reduce costs with convenient subscription pricing and provide comprehensive support to your enterprise-connected BlackBerry smartphone users.
- Mobility and wireless services - digital communities
Rely on IBM to help you deploy and manage a wireless broadband network for your community.
- Mobility and wireless services - enterprise mobility for healthcare providers
Improve clinical collaboration, workflow and quality outcomes at the point of care
- Monitoring and support
IBM provides 24x7x365 monitoring and support of all critical systems through our Applications Management Center.
- mySAP Business Suite Accelerator
Accelerate the implementation of Infrastructure Services for IBM Dynamic Infrastructure
N
- Network infrastructure optimization for cloud computing
Optimize your network to support cloud computing
- Network infrastructure optimization for IPv6
Build the road map for IPv6 enablement
- Networking strategy and optimization services - enterprise network and communications strategy and planning
Define communication strategies to help achieve your business objectives
- Networking strategy and optimization services - network application optimization
Maximize the effectiveness of your applications
- Networking strategy and optimization services - network application optimization for cloud computing
Delivering insights on infrastructure characteristics that impact application performance in a cloud computing environment
- Networking strategy and optimization services - network infrastructure optimization
Improve the performance of your networking infrastructure while enhancing your ability to control costs
- Networking strategy and optimization services -network infrastructure optimization for consolidation and virtualization
Optimize your network for today's challenges and tomorrow's opportunities
- Network integration and deployment for wireless handheld solutions
IBM Network Integration and Deployment Services for wireless handheld solutions helps companies make sense of the many choices in the handheld technology market, clarify their business requirements and build the business justification for a handheld solution.
- Network integration services for campus and local area networks
Design, integration, deployment, and management services designed to enhance the effectiveness of your campus and local area networking infrastructure.
- Network integration services for data center networks - consolidation and virtualization
Optimize your data center network for today's challenges and tomorrow's opportunities
- Network integration services for data center networks - data and storage network convergence
Cut costs by reducing duplicate infrastructure
- Network integration services for data center networks - private optical networking
Protect the availability of your most critical business asset-your data
- Network Integration Services for the Data Center Network
Flexible and resilient data center network infrastructure from IBM helps you respond to dynamic business demands.
- Network integration services for wide area networks - application and network performance optimization
Improve the performance of your applications and networks delivered across a WAN
- New implementation - Lotus Notes
Save capital expenditures for hardware and resources by letting IBM host and manage your new Lotus Notes application.
- New implementation - Oracle
Save capital expenditures for hardware and resources by letting IBM manage your new Oracle application.
- New implementation - SAP
Save capital expenditures for hardware and resources by letting IBM manage your new ERP or CRM application.
- New module deployment - Oracle
You can save money by possibly eliminating the need to invest in new hardware and skilled resources to support your Oracle module deployment.
- New module deployment - PeopleSoft
You can save money by eliminating the need to invest in new hardware and skilled resources to support your PeopleSoft module deployment.
- North American Electric Reliability Corporation (NERC) - Critical Infrastructure Protection (CIP) Cyber Security Standards
Our expert security consultants review every element of your NERC-CIP compliance, including: policies, procedures, configuration management, certification and accreditation, remediation plans, and security awareness training.
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- Onsite data protection
Facilitate greater business resilience with onsite data protection
- On-site problem determination option for selected IBM storage products
Access to dedicated technicians can improve product availability and improve efficiency. Let our experts help simplify the management of on-site problem determination/problem source identification.
- Operational Support Services for AS/400 Alert
Receive automatic notification of critical software problems and fixes for your AS/400.
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- Package application services
IBM Package Application Services provide comprehensive and cost-effective management of packaged (ISV) applications.
- PA-DSS Assessment
IBM Security Services can help assess payment applications for compliance with the Payment Application Data Security Standard (PA-DSS).
- PCI-DSS Annual Assessment
The PCI-DSS annual assessment provides a comprehensive assessment, delivered by Qualified Security Assessors (QSA), to help ensure annual PCI certification and validation of compliance.
- PCI DSS Gap Assessment
IBM Security Services' PCI DSS Gap assessment service offers an on-site assessment to identify any gaps in compliance with respect to the PCI Data Security Standard.
- PCI Remediation Assistance
IBM Security Services can help you assess compliance, create a roadmap for compliance and advise on the implementation of a remediation plan to help you meet all 12 requirements of the payment card industry (PCI) standard.
- Penetration Testing
IBM Security Services can help you assess compliance and meet all 12 requirements of the payment card industry (PCI) standard.
- Penetration testing services
Securing online assets and supporting regulatory compliance by exposing the vulnerabilities on the network
- Performance management for Power Systems
Help optimize your IBM Power Systems with comprehensive performance data
- Post-warranty Maintenance Agreement / ServicePac
Keep your systems up and running 24x7 with ServicePac for post-warranty maintenance agreement.
- Power Systems optimization with PowerVM virtualization
Optimize your Power Systems environment with PowerVM virtualization
- Proventia Endpoint Secure Control
Providing consolidated, real-time visibility and control over endpoint security, endpoint data security, endpoint systems maintenance, and endpoint security configuration management and compliance
- Proventia Network IPS GX6116
IBM Proventia Network IPS GX6116 delivers throughput of 15 Gbps and inspected throughput of 6 Gbps.
- Proventia Network Mail Security System
Proventia Network Mail Security System provides preemptive protection and spam control for your messaging infrastructure.
- Proventia Web Application Security
Enhance your IT security investment with robust Web application protection from IBM Security Services.
- Proventia Web Filter
Powerful and accurate, IBM Proventia Web Filter helps improve productivity and enforce Internet usage policies.
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- Recoverability assessment
Assess your ability to meet business continuity objectives with your IT recovery plans
- Recovery Express
Providing targeted, cost-effective data center recovery services for small and midsize businesses
- Recovery options for multivendor technology
Your environment is complex and multivendor. How would you recover it? How long would it take? We offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements.
- Reduce costs - Lotus Notes
IBM can host and manage your Lotus Notes® and Domino® enterprise applications for probably less money than you think.
- Reduce costs - Oracle
IBM can host and manage your Oracle enterprise application for probably less money than you think.
- Reduce costs - PeopleSoft
IBM can host and manage your PeopleSoft enterprise application for probably less money than you think.
- Reduce costs - SAP
Our solutions encompass tools and methodologies developed specifically for deploying and supporting SAP.
- Remote data protection
Protect distributed data with a robust, security-rich backup and recovery system
- Remote hardware support via U.S. citizens
Access remote hardware support via U.S. citizens
- Remote implementation product services from IBM
Reduce your server and storage implementation costs with remote service delivery
- Remote Managed Infrastructure Services
Supporting efficient, cost-effective server management through a scalable delivery model
- Remote migration product services from IBM
Reduce your server migration costs with remote service delivery
- Resilience architecture design
Design a resilient IT architecture to support business resilience objectives
- Resilience plan development
Develop effective disaster recovery, business continuity and crisis plans
- Resilience plans: validation and testing
Build confidence in your business resilience plan's reliability
- Resilience program and availability management
Ease management of your resilience program and systems availability
- Resilience program assessment
Measure resilience program maturity against best practices
- Resilience program design
Develop your business resilience governance structure
- Resilience strategy design
Define the right resilience strategy for your business
- Retail Wall-to-Wall Solution Support
Comprehensive custom support for your store—how, where and when you need it
- Risk assessment
Identify IT operational risks and develop a mitigation action plan
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- Sarbanes-Oxley Accelerator
IBM's Sarbanes-Oxley Accelerator provides process and control documentation to speed and reduce the cost of compliance initiatives.
- SCADA Assessment
Taking a strategic approach to SCADA security
- SCADA Security Solutions
Secure your SCADA networks and process management systems with help from IBM Security Services.
- Scalable modular data center
Build and rapidly deploy scalable modular data centers at reduced cost
- Secure Support via USA Citizens option for selected IBM Software Support Services
Provides high quality support from IBM experts who are USA citizens delivered in a manner that aligns with the clients' data privacy policies
- Security assessment services for cloud computing
Provide a security best practices gap analysis of your cloud solution
- Security for Applications on Demand
Preventive security strategies and capabilities.
- Security Governance Services for security program design and management - security policy planning and development services
Helping build robust, clear and concise security policies to reduce risk and achieve compliance
- Security risk assessment
Help identify and mitigate security risks with a comprehensive assessment of your information assets
- Security strategy roadmap for cloud computing
Augment your cloud computing strategy with a sound security approach
- Self enablement portal
Providing multichannel end user support to help enhance satisfaction and productivity
- Server checkup for OS performance and OS maintenance analysis
Supplement staff resources and get more from your server environment with a better understanding of server and operating system maintenance and performance requirements
- Server consolidation services
Enable reductions in both cost and complexity with server consolidation
- Server Optimization and Integration Services - Healthcheck services for System z
Evaluate your total System z environment to enable optimal performance
- Server Optimization and Integration Services - IBM Implementation Services for Parallel Sysplex
IBM implementation Services for Parallel Sysplex can help you implement/optimize a Parallel Sysplex environment to turn your expanding infrastructure into an effective, resilient foundation that can adapt to new technologies and support opportunities for growth.
- Server Optimization and Integration Services - Microsoft Server Virtualization
Enabling an efficient transition to a virtualized server environment
- Server Optimization and Integration Services - server consolidation efficiency study
Justify a server consolidation project and take a first step toward building a simplified and optimized server infrastructure environment - potentially at a fraction of the cost and effort it would typically take
- Server Optimization and Integration Services - server technology assessment for System p Healthcheck
IBM Server Optimization and Integration Services - server technology assessment for System p Healthcheck is designed to help you proactively detect configuration abnormalities that may be keeping your IBM System p server environment from performing optimally.
- Server Optimization and Integration Services - VMware server virtualization
Improve server utilization, rapidly provision new services and reduce IT costs
- Server Product Services for Linux - IBM Implementation Services for open source
Realize the benefits of your new open source software more quickly
- Service management design
Design a reliable and efficient IT service management framework aligned with your business objectives.
- ServicePac for Essential Support for System x and BladeCenter
Provides mission-critical operations with round-the-clock maintenance services
- ServicePac for Remote Technical Support Services
This service provides you with unlimited hardware and software phone support for your System x servers, BladeCenter servers, and storage devices.
- ServicePac for Warranty and Maintenance Options
Keep your systems up and running 24x7 with ServicePac for warranty maintenance options.
- ServicePac for Warranty and Maintenance Options: Delivery method
Keep your systems up and running 24x7 with ServicePac for warranty maintenance options.
- ServicePac Renewal
Renew your ServicePac coverage today!
- ServicePac server and storage implementation services
Accelerate return on your investment in server and storage technology
- Simplified storage request management
Optimize storage efficiency by defining enforceable standards
- SIP infrastructure services for unified communications
Reduce costs and enhance collaboration with a SIP-based infrastructure
- Site Enablement Services for Internet Data Centers
IBM Site Enablement Services offers specific services to help you plan, design and construct security-rich, highly available Internet Data Centers (IDCs).
- Smart Business Desktop Cloud
Enable security-rich, virtual access to applications, information and resources
- Smart Business Desktop on the IBM Cloud
Transform your client environment to a virtual cloud for security-rich access and higher productivity
- Smart Business End User Support – service desk direct
Simplify end-user support with a managed service desk solution
- Smart Business End User Support - service desk ticketing
Achieve higher service desk incident and problem resolution at lower cost
- Smart Business Storage Cloud
Helps reduce costs and improve performance with a scalable storage-virtualization solution
- SmartCloud Archive
Improve content management and data retention and availability through cloud-based archiving
- SmartCloud Email Management Express
Help protect critical email communication through advanced email management service options
- SmartCloud Enterprise
Increase business agility and cost efficiency with cloud computing for enterprises and their partners
- SmartCloud Managed Data Vault
Mitigate data loss risk through more rapid private cloud backup and recovery
- SmartCloud Virtualized Server Recovery
Enable improved server recovery reliability and shorter recovery time
- Smart grid network communications services
Implement a communications network to support smart grid operations
- Softek Data Mobility Console for z/OS
Simplify and automate migration management functions with a powerful solution designed to support day-to-day IBM z/OS mobility activities in complex mainframe environments
- Softek Transparent Data Migration Facility (TDMF®) z/OS®
Migrate data more effectively with continuous application availability
- Softek zDMF
Migrate datasets immediately without disrupting applications in the z/OS mainframe environment
- Software as a Service (SaaS) Model
Genelco SaaS is an alternative financial model for insurance administration
- Software Maintenance for appliances
Mitigate risk while easing contract administration
- Software Support Services - account advocate
A premium remote support service, features a single source technical support interface for remote support for System i, System p, System x, non-IBM Intel servers and IBM storage devices.
- Software Support Services - Alert for zSeries
IBM eServer zSeries Alert Services provides your business with automatic notification of critical software problems and fixes for your System z servers.
- Software Support Services - base software support for Support Line
Single-source phone or electronic support for your software operational questions, configuration problems or code defects on Windows or Linux.
- Software Support Services - custom technical support
Get the customized, personalized support you need to help cost-effectively manage your growing and increasingly complex IT infrastructure for peak performance-plus an assigned technical solutions manager who can provide proactive advice to help prevent performance problems
- Software Support Services - Enhanced Technical Support
Technical support services help you take an integrated, proactive approach to improving system availability and controlling costs
- Software Support Services – enterprise support option (ESO)
Get comprehensive hardware and software support tailored to your needs
- Software Support Services - Resolve for zSeries
Help to quickly identify and solve known problems that may occur with IBM's System z system.
- Software Support Services - software maintenance
Maintain the Operating System of your Power Systems investment with Software Maintenance from IBM
- Software Support Services - SoftwareXcel basic edition for zSeries
Provides real-time, on-line technical support for the IBM System z servers
- Software Support Services - SoftwareXcel enterprise edition for zSeries
Provides real-time, on-line technical support for the IBM System z servers.
- Software Support Services - Support Line for Power Systems BladeCenter
Enhance efficiency and performance with cost-efficient remote support
- Solution Support Services for Evolution Robotics Retail LaneHawk
Get direct access to trained, centralized IBM software and hardware experts through a single point of contact for your LaneHawk retail loss-prevention solution
- Staff augmentation services
Providing cost-effective security optimization by supporting critical security management tasks
- Storage and backup process management
Ease management of storage and backup processes
- Storage optimization and integration services - storage consolidation
Achieve improved utilization of storage and sharing of data across servers and clients while helping to lower the risks
- Storage optimization and integration services - storage virtualization
Leverage the technical expertise and experience of IBM to design and build an integrated, virtualized storage solution that can help increase storage utilization rates, simplify storage management and support changing workload conditions with greater flexibility
- Strategy and design services for a cloud infrastructure
Develop an optimum implementation road map for cloud computing
- Strategy and planning for server infrastructure optimization
Drive business growth with a strategic server optimization plan
- Strategy and planning to optimize storage infrastructures
Facilitate efficiency and cost savings with a strategic storage plan
- Support Line for storage products
Optimize the usage and benefits of your IBM storage products
- Symantec PGP encryption
Help protect business data in transit and at rest, even beyond the enterprise network, without increasing IT complexity
- Systems Management Services - for infrastructure availability
Services to help your business better manage the influx of pervasive and wireless devices.
- Systems services
End-to-end services to activate, build, manage and maintain your key systems.
- System x ServicePac for hard drive retention
Retain your hard drive and its sensitive data
- Workload Transformation Analysis for Cloud
Make analytics-based decisions for a faster transition to the cloud
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- Technical procedure development
Technical procedure development
- Technology Assessment and Consulting Services for eServer iSeries performance evaluation
Evaluate and monitor your IT system performance
- Technology Assessment and Consulting Services for eServer iSeries security evaluation
The security evaluation helps you to monitor and identify security threats to support your business needs.
- Telecom expense management services - consulting
Identify and enable cost savings opportunities for your telecommunications environment
- Telecom expense management services for fixed communications
Control your telecommunications costs with proactive management of your fixed voice, data, video and networking equipment spending
- Telecom expense management services for mobile communications
Control your mobile telecommunications costs with improved visibility and proactive management
- Testing center of excellence
Apply best practices in testing to increase your project success
- Threat Mitigation Services - security enablement and vulnerability management - MSS intelligence analyst
Threat Mitigation Services - security enablement and vulnerability management - MSS intelligence analyst
- Tivoli Live - monitoring services
Enable application and availability monitoring while controlling IT costs
- Total authentication solution
Enhance identity assurance across multiple access scenarios cost-effectively
- TotalStore solution
Give consumers compelling reasons to shop at your store through solutions that combine the strengths of Retail Information Framework, IBM global services and our ecosystem of partner capabilities.
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- Unified Threat Management (UTM) Service
The IBM Unified Threat Management (UTM) Service-part of the IBM Managed Security Services umbrella-provides a comprehensive security solution designed to work ahead of the threat.
- User provisioning services
Create, secure and manage the lifecycle of your user accounts with a comprehensive user provisioning solution.
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- Verdasys Endpoint Data Loss Protection
Gain visibility and control of data to help protect critical information on endpoints from loss and misuse
- Video analytics for physical security
Boost physical security and public safety with advanced video analytics
- Virtual Hosting - Virtual server services for xSeries, pSeries and iSeries systems
IBM virtual server technology enables you to reduce the number of servers you need and consolidate capacity. By replacing or complementing your physical servers with virtual ones, you can satisfy peak scalability requirements without a costly, oversized infrastructure.
- Virtualization implementation for Systems Director VMControl
Simplify your server virtualization environment for reduced complexity and increased efficiency
- Virtual Security Operations Center (SOC)
Monitor the security of your systems 24/7/365.
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- Warranty Services and Maintenance Options
Single-source hardware support for your multivendor environment
- Web access management services
Manage and validate user access to devices, applications and systems with a centralized, coordinated and automated access control program.
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- X-FORCE hosted threat analysis service
Improve network security with threat analysis and intelligence
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- z/VM and Linux implementation services for System z
Realize the benefits of virtualization with an efficient implementation
