Overview
Service detail
Your ServicePac coverage provides you with valuable IBM support when you have a problem. Renew your support by selecting the ServicePac that fits your needs.
It's easy to renew: Simply select the ServicePac coverage you need, or look at improved levels of support such as extended coverage hours or faster response times.
Renewing your ServicePac coverage insures that you’re never left without IBM Support when you need it.
Highlights
- Designed to help protect your hardware investment
- A variety of options, with service response and duration times designed to fit your business needs
Upgrade to Essential Support for complete System x and BladeCenter Support
IBM ServicePac for Essential Support provides a single source for all your System x and BladeCenter support needs. This support package provides a single price, unified maintenance contract that enables you to receive integrated hardware and software support for selected IBM servers.
Need help finding your machine type, model or serial number? Your machine identification and serial number label can usually be found on the rear or bottom of your machine. Additionally, you may try our warranty lookup.
Pricing*
- A full price list is available in our supported products list.
*Available in the United States only
Additional details
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Featured links
- ServicePac for Essential Support
Complete Hardware and Software Support for your System x or BladeCenter servers.
- ServicePac for Warranty and Maintenance Options
Stay up and running around the clock with enhanced hardware support.
- ServicePac for Remote Technical Support Services
This service provides you with unlimited hardware and software phone support.
- ServicePac for Post-warranty Maintenance Agreement
A variety of options, with service response and duration times designed to fit your business needs.