ServicePac for Remote Technical Support Services

• Toll-free access to live technical experts
• Unlimited calls and unlimited callers
• Fast, precise answers and problem resolution
• Hardware, software and services support from a single source
• Competitively-priced, predictable support costs

IBM Remote Technical Support Services offers comprehensive hardware and software support for the following:

• ServicePac for System x? - Includes support for System x, IntelliStation?, and BladeCenter? running Microsoft? Windows?, Linux? or IBM Director
• ServicePac for System x with VMware- Support for VMware products, Microsoft Windows, Linux and IBM Director
• ServicePac for Applications-Support for Microsoft SQL Server, Exchange Server and Small Business Server
• ServicePac for Storage Devices-Support for storage disk systems

IBM ServicePac for Essential Support (US) provides a single source for all your System x and BladeCenter support needs. This support package provides a single price, unified maintenance contract that enables you to receive integrated hardware and software support for selected IBM servers.

IBM technical support experts have high-end skills and knowledge to assist you with how-to usage, installation, configuration and software defects. With unlimited calls and unlimited callers, anyone at your company can call as often as needed and receive quick and efficient responses

• View pricing details and our supported products list (PDF, 666KB)
• Is your machine eligible for post-warranty maintenance? - (Withdrawn Dates) (XLS, 3.8MB)
• Get IBM® Lotus® Symphony™ (Link resides outside of ibm.com)