Keeping customers happy and staying ahead of the competition means delivering services continuously. But do you have the in-house resources to do that? Monitoring and managing your multivendor IT infrastructure can be complex, costly and time consuming. Meanwhile, systems downtime can put your business at risk for revenue loss and eroded brand trust.
Integrated managed infrastructure services from IBM can provide a catalog of customizable monitoring and management services to help administer your hybrid IT infrastructure. Our flexible approach allows you to pay for only the services you need.
The business value of IBM managed services
IDC quantifies the significant benefits that companies gain by relying on IBM managed services
three-year return on investment
reduction in unplanned downtime from server and network failures
increase in IT staff productivity
reduction in IT infrastructure costs
Integrated managed infrastructure services features
Our broad range of options for businesses of all sizes includes monitoring, event management, and problem and change management. You get:
- Optimized costs
IBM helps control costs by offering customizable services that use a hybrid delivery model, virtualization and automation
- Improved performance
IBM expertise and a single point of contact support increased operating efficiency
- Enhanced availability
Around-the-clock monitoring and management services for servers, storage devices and software help increase your availability
- Integrated delivery
We combine integrated delivery from a single focal point with remote and local delivery resources as needed
IBM manages critical infrastructure components in more than 400 data centers worldwide. We have the resources and expertise to deliver time-tested services that can enable more predictable and consistent results. And with strong ties to IBM Research, we can continue to improve assets and tools to help deliver managed services more efficiently.
Ask an IBMer
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Manage your IT more simply
Learn from IBMer, Gerry Kluck, how IBM can help you maintain and manage your existing systems so you can focus on creating innovative solutions
Server managed services – integrated managed infrastructure
A detailed description of the integrated monitoring and management services available for servers, private cloud, storage and network devices, backup, security, databases, middleware and groupware
Top ten criteria for selecting a managed services provider
Assess the benefit
Learn how you can increase efficiency and availability while lowering costs with managed services.