Recovery options for multivendor technology

Comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment

Your environment is complex and multivendor. How would you recover it? How long would it take? Recovery options for multivendor technology offer comprehensive, flexible information technology recovery programs tailored to your multivendor IT environment, scope of business and availability requirements. We offer a full range of IT recovery options, from simple hardware replacement to highly-complex mirrored environments.



Service detail

Service details

It may surprise you to know we have invested in hardware and knowledge skills that allow us to offer the same comprehensive level of support for multivendor technology as we do for our own IBM products. When we talk about multivendor information technology, we don't just mean hardware platforms. We take in to account your diverse range of operating system applications and databases, such as Oracle, Windows NT, and Novell Netware and the network directories that tie these all together.

Whether your critical business applications run on hardware manufactured by Sun Microsystems, Digital Equipment Corporation (COMPAQ), Hewlett Packard, Tandem or other major manufacturers, we can utilize our technology skills and assets to provide you an end-to-end recovery solution.

Our recommended approach would be to first determine which elements of your multivendor information technology infrastructure are critical to the continuous operations of your business, then identity the recovery time objective and priorities that should be built into a comprehensive recovery plan. Based on your specific needs and budget, we can then offer you a tailored solution. Within that solution, we can provide flexible options as follows:

Rapid recovery provides options to manage data for a quick recovery and minimal data loss. IBM offers many rapid recovery capabilities including vaulting, journaling, and mirroring solutions for operating systems, databases and applications. The equipment and infrastructures that we use to provide rapid recovery solutions are located in our strategically located IBM recovery sites.

Our IBM recovery sites provide the complete, fully configured replacement technology and various options for network connectivity that you require. Your backup data can be physically transported by tape media or electronically transmitted over high speed data lines. To provide additional capacity or a flexible alternative to an IBM recovery site, we offer mobile facilities.

Our mobile facilities are self-contained units that are pre-configured as either data or command centers. In the event of an unplanned outage, they can be delivered to the location of your choice. Each unit includes a working environment for your staff. They can help reduce downtime and offset the issues and costs associated with employee travel during traumatic times. To supplement the equipment provided by our recovery sites and mobile facilities, we also offer a program to manage the delivery of specific IT platforms and components to a location designated by you.

Sent immediately after an outage emergency or during a recovery exercise, this program offers an extensive array of client/server, Local Area Network (LAN) and PC equipment for temporary use. This technology can be sent virtually anywhere: to your home, an IBM recovery site, a hotel, a mobile recovery facility or a private home. The choice is yours.

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