Managed technical support

• Multivendor support for hardware and software services
• Program office provides single point of contact and accountability
• Simplified processes for all service requests
• Inventory, reporting and invoice management
• Remote monitoring and routine infrastructure management
• Global reach with localized presence

This service provides a single point of accountability, so you don't have to spend your time coordinating IT support services. And a single focal point may help to hasten recovery from, and potentially prevent the occurrence of, outages. Providing support for multivendor hardware and software components under a simplified contract structure, we can help you meet service level expectations and can act as a trusted advisor to your IT organization.