Managed services

Partner up for better, more agile IT

Today, IT is under more pressure than ever to align with the business and reach strategic goals. Smart companies know sourcing is the most efficient way to get the best IT services possible that meet business requirements while reducing infrastructure costs and freeing up valuable IT resources. Taking advantage of managed services allows IT to get the most out of technology while delivering maximum value.

 

The business value of IBM managed services

IDC quantifies the significant benefits that companies gain by relying on IBM managed services

224%

three-year return on investment

88%

reduction in unplanned downtime from server and network failures

42%

increase in IT staff productivity

24%

reduction in IT infrastructure costs

 

Partner to integrate and optimize managed services

Most companies try to pull together managed services from leading vendors to address the demands of the business and take advantage of new technology. However, integrating these disparate technologies, managing complexities, and juggling multiple service-provider relationships is an overwhelming task for any IT department. As you evolve your organization to make the most of managed services, look to IBM for help. We have the tools, the expertise, and the global delivery framework to integrate and optimize managed services that provide business-aligned, secure solutions for today and tomorrow spanning traditional, hybrid, and cloud environments. Managed services are just one of IBM's approaches to sourcing that can help you foster innovation, drive growth, and enable transformation.

  • Quickly respond to business demands

    Improve agility and efficiency with flexible, modular service packages. Manage technical compliance requirements with our world-class expertise and support

  • Protect against threats

    Implement proactive monitoring, scanning, and health checks to detect infrastructure, service, and security events and reduce IT-related risk

  • Enable growth

    Get the needed visibility, control, security intelligence, and automation to take your business to the next level

  • Reduce management costs

    Leverage a hybrid delivery approach of global and local resources, including public and private cloud and traditional IT

 

The full spectrum of IBM managed services

 

Partnering with IBM

As you evolve your organization to make the most of managed services, look to IBM for help. We have the tools, the expertise, and the global delivery framework to provide business-aligned, integrated, secure solutions for today and tomorrow that span traditional, hybrid, and cloud environments. Managed services are just one of IBM’s approaches to sourcing that can help you foster innovation, drive growth, and enable transformation.

Ask an IBMer

Got questions? We're here to help.

Optimized Sourcing in Hybrid Environments

This research paper from Saugatuck Technology discusses the multi-sourced hybrid IT environment, including how to recognize the needs that can increase costs and compromise operations, and how to optimize the environments for peak effectiveness.

Simplify managing your IT

Learn how IBM can help you maintain and manage your existing systems so you can focus on creating innovations solutions

The Keys to CIO Success

Watch this SME roundtable discussion to learn how managed services helps address the infrastructure management concerns of CIO and C Suite executives.

Assess the benefit

Learn how you can increase efficiency and availability while lowering costs with managed services.

Resources

  • What’s your company’s reputation worth?

    Find out the true cost of security breaches and IT disruptions

  • Mind the gap

    Surviving the security skills crisis

    Learn how to overcome the lack of security expertise from this Forrester Consulting report