Overview
IBM Security Services has helped to set the standard for accountability, reliability and protection in Managed Security Services (MSS) since 1995.
These services are designed to help you enhance your information security posture, lower your total cost of ownership and demonstrate compliance by partnering with IBM for the monitoring and management of your security operations, regardless of device type or vendor on a 24/7/365 basis or as needed.
IBM Managed Security Services delivers the expertise, tools and infrastructure you need to secure your information assets from Internet attacks 24/7/365, often at a fraction of the cost of in-house security resources. Access to the IBM Virtual SOC Portal (US), a secure Web-based management tool, provides a single interface to easily monitor the security of your overall infrastructure of managed and unmanaged security devices.
With Managed Security Services from IBM Security Services, you benefit from improved operational, financial and strategic efficiencies across your enterprise:
- Benefit from guaranteed service level agreements and a $50,000 money-back warranty ensuring 100% accountable, reliable protection*
- Lower your total cost of ownership by saving up to 55% on information security management costs, allowing you to reallocate resources to other business objectives
- Achieve and maintain compliance with government and industry regulations through ongoing security monitoring and documented security policies and procedures
- Vendor neutral approach supports a variety of device types from many vendors including Blue Coat, Check Point, Cisco, IBM, Juniper, McAfee, Sourcefire and others
IBM offers Managed Security Services under two portfolios: Managed Security Services and Cloud Security Services.
Managed Security Services
IBM Managed Security Services provides 24/7/365 monitoring and management of security technologies you house in your environment. IBM provides a single management console and view of your entire security infrastructure, allowing you to mix and match by device type, vendor and service level to meet your individual business needs while drastically reducing your security costs, simplifying security management and accelerating your speed to protection.
- Express managed multi-function security bundle (US)
- Express managed protection services for server
- Managed and monitored firewall service
- Managed identity services
- Managed intrusion prevention and detection service (US)
- Managed protection services (US)
- Managed security services for unified threat management
Cloud Security Services
IBM Cloud Security Services offerings harness the power of the IBM Virtual-Security Operations Center platform to deliver high-value services that require little or no security device investment or maintenance, making the total cost of ownership much lower than what you would incur performing these security services in-house.
- Express managed e-mail security
- Express managed Web security
- Hosted Application security management
- Security event and log management service
- Vulnerability management service (US)
- Hosted email and web security
- Hosted mobile device security management
*Money-back payment (for Managed Protection Services - Premium Level only): If IBM Security Services fails to meet the Security Incidents Prevention Guarantee the customer's account shall be paid US$50,000 for each instance this guarantee has not been met. Please see IBM Security Services Level Agreements for more details.
What We Offer
Cloud-based vulnerability management and PCI scan service
Streamline security vulnerability management and manage compliance
Express managed e-mail security
IBM express managed email security helps protect mid-market businesses from viruses, spam, and other risks inherent to email communications.
Express managed multi-function security bundle
Leverage flexible, around-the-clock expertise to help you protect against Internet threats
Express managed protection services for server
Help solve your security problems with affordable, 24/7 protection for your servers
Express managed Web security
IBM express managed Web security helps protect mid-market businesses from spyware, viruses and other Web-based threats.
Hosted security event and log management from IBM
Improve your security posture by streamlining event and log management
IBM Managed Security Services (cloud computing) – hosted application security management
Support improved web application security with a cloud-based solution
Identity and Access Management Services for identity lifecycle management - managed identity services
Helps enable user collaboration with full lifecycle access provisioning support
Managed and Monitored Firewall Service
Real-time management 24/7/365 of your firewalls, delivering customized protection.
Managed Intrusion Prevention and Detection Service
Comprehensive protection for your networks and servers. Help blocking unauthorized access.
Managed Protection Services
Managed Protection Services for your networks, servers and desktops.
Managed Security Services (Cloud Computing) – hosted mobile device security management
Help protect against malware and other threats while enabling mobile access
Managed Security Services Cloud Computing – hosted email and web security
Protect your network from web-borne and email-based threats
Managed Security Services - secure web gateway management
Enable security-rich transactions with managed web gateway services
Threat Mitigation Services - security enablement and vulnerability management - MSS intelligence analyst
Threat Mitigation Services - security enablement and vulnerability management - MSS intelligence analyst
Unified Threat Management (UTM) Service
The IBM Unified Threat Management (UTM) Service-part of the IBM Managed Security Services umbrella-provides a comprehensive security solution designed to work ahead of the threat.

