Managed security services

IBM Security Services has helped to set the standard for accountability, reliability and protection in Managed Security Services (MSS) since 1995.

These services are designed to help you enhance your information security posture, lower your total cost of ownership and demonstrate compliance by partnering with IBM for the monitoring and management of your security operations, regardless of device type or vendor on a 24/7/365 basis or as needed.

IBM Managed Security Services delivers the expertise, tools and infrastructure you need to secure your information assets from Internet attacks 24/7/365, often at a fraction of the cost of in-house security resources. Access to the IBM Virtual SOC Portal (US), a secure Web-based management tool, provides a single interface to easily monitor the security of your overall infrastructure of managed and unmanaged security devices.

With Managed Security Services from IBM Security Services, you benefit from improved operational, financial and strategic efficiencies across your enterprise:

• Benefit from guaranteed service level agreements and a $50,000 money-back warranty ensuring 100% accountable, reliable protection*
• Lower your total cost of ownership by saving up to 55% on information security management costs, allowing you to reallocate resources to other business objectives
• Achieve and maintain compliance with government and industry regulations through ongoing security monitoring and documented security policies and procedures
• Vendor neutral approach supports a variety of device types from many vendors including Blue Coat, Check Point, Cisco, IBM, Juniper, McAfee, Sourcefire and others

IBM offers Managed Security Services under two portfolios: Managed Security Services and Cloud Security Services.

Managed Security Services

IBM Managed Security Services provides 24/7/365 monitoring and management of security technologies you house in your environment. IBM provides a single management console and view of your entire security infrastructure, allowing you to mix and match by device type, vendor and service level to meet your individual business needs while drastically reducing your security costs, simplifying security management and accelerating your speed to protection.

• Express managed multi-function security bundle (US)
• Express managed protection services for server
• Managed and monitored firewall service
• Managed identity services
• Managed intrusion prevention and detection service (US)
• Managed protection services (US)
• Managed security services for unified threat management

Cloud Security Services

IBM Cloud Security Services offerings harness the power of the IBM Virtual-Security Operations Center platform to deliver high-value services that require little or no security device investment or maintenance, making the total cost of ownership much lower than what you would incur performing these security services in-house.

• Express managed e-mail security
• Express managed Web security
• Hosted Application security management
• Security event and log management service
• Vulnerability management service (US)
• Hosted email and web security
• Hosted mobile device security management

*Money-back payment (for Managed Protection Services - Premium Level only): If IBM Security Services fails to meet the Security Incidents Prevention Guarantee the customer's account shall be paid US$50,000 for each instance this guarantee has not been met. Please see IBM Security Services Level Agreements for more details.