Network technical support for Cisco products

• Facilitates improved network availability by enabling faster, more reliable services
• Enables enhanced performance with software updates and hardware replacements
• Supports reduced complexity and risk with world-class, single-source services

Lack of access to quick and reliable technical support for your Cisco products—or inconsistent levels of support from multiple vendors—can leave your business vulnerable to increased risks and complexities. You need a valid Cisco service agreement to enjoy easy access to much-needed support and crucial software updates. You also need a reliable partner who can act as a single source for all your Cisco product support needs.

IBM Hardware Maintenance Services – maintenance for non-IBM products – managed maintenance solutions (MMS) for Cisco products can support the enhanced availability and performance of your network environment with software updates, hardware replacements and around-the-clock break-fix support for your Cisco hardware, applications, operating systems and Cisco-Tandberg TelePresence products. With IBM as your partner, you can receive world-class support from a single, trusted service provider and direct access to Cisco product experts for faster issue resolution.