Managed Maintenance Solutions for Cisco Products

The inability to access timely network support or software updates for your Cisco products can result in potentially costly network downtime or performance issues. Moreover, using multiple vendors for your support needs increases risk and complexity.

IBM Maintenance Service – Managed Maintenance Solutions for Cisco Products from IBM helps you improve availability and performance with quick, timely technical support, software updates and hardware replacements for your Cisco network products.

Highlights

• Helps improve network availability and performance with reliable, timely support for Cisco products
• Facilitates faster and easier access to Cisco IOS and application updates and hardware replacements
• Mitigates complexity and risk by providing a single point of contact for your networking needs

Lack of access to quick and reliable technical support for your Cisco products or receiving varying levels of support from multiple vendors can leave your business vulnerable to potentially costly network downtime and increased risk and complexity. You need a valid Cisco service agreement to enjoy easy access to much-needed support and to comply with software licensing policies that guarantee access to crucial software updates and hardware replacements. You also need a reliable, proven partner who can act as a single, comprehensive source for all your Cisco product support needs.

IBM Maintenance Service – Managed Maintenance Solutions for Cisco Products provides you with a Cisco service agreement that entitles access to timely technical support and enables compliance with Cisco IOS and other software licensing policies. Our service helps you improve the availability and performance of your Cisco network products with access to software updates and hardware replacements. With IBM as your partner, you can receive world-class support from a single, trusted source that can provide direct access to Cisco product experts for quick issue resolution.

• Network support services for Cisco products (138.43KB)