Gartner Inc.’s Magic Quadrant for Managed Security Services Providers, North America, 2012 has positioned IBM as a leader in this space. In this report Gartner examines 20 Managed Security Services providers and defines Managed Sercurity Services as the remote management or monitoring of IT security functions delivered via remote security operations centers (SOCs), not through personnel on-site. It does not include staff augmentation or any consulting or development and integration services.
Gartner set the following evaluation criteria to evaluate the vendors:
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