IT Support Solutions speed issue resolution with a single point of contact
Are you looking for comprehensive IT support solutions for your IT environment so you can diagnose and fix problems more quickly? Would you like to simplify your support services so you only need to call one vendor to help you resolve issues? Would you also like to reduce support costs and free up funding for other IT investments?
IBM Solution Support Services can help you establish a single point of contact and accountability for virtually all of your support needs, since it integrates support for all of the individual products within a solution. It supports infrastructure solutions purchased through IBM, which can comprise IBM and non-IBM hardware and software components. IBM Solution Support Services can also help:
What we offer
Comprehensive custom support for your store - how, where and when you need it
Web-based on-demand interactive performance and capacity planning reports and graphs at your fingertips
Direct access to centralized IBM software and hardware experts through
a single point of contact for your LaneHawk retail loss-prevention solution.
Fully leverage your IBM Flex System with Technical Support Services
Support increased storage uptime with personalized assistance