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The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from some 140 countries. The vast majority of ISO standards are highly specific to a particular product, material, or process. IBM meets ISO certifications through normal IBM practices and processes.
IBM has obtained Corporate certifications for ISO 9001 (quality management system), ISO 14001 (environmental system) and OHSAS 18001 (occupational health and safety) standards, and some Business unit certifications for ISO 20000 (IT services management), ISO 27001 (information security management system), IS0 13485 (medical devices), ISO/TS 16949 (automotive) and ESD s20.20 (electrostatic discharge) standards.
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These certifications have been acquired mainly through the use of normal IBM business practices and processes that have been deployed worldwide to countries and IBM business units.
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