The process-driven disciplines of Customer Care, Finance and Administration, Human Resources and Procurement and Supply Chain Management are rich with opportunities for your enterprise not only to save money but to grow, grab market share and drive customer loyalty. Discover how we innovate processes to deliver measureable business outcomes for clients in a range of industries and markets.
The CMO's Customer Centricity Mandate
Explore how CMOs have the opportunity to own the customer experience.
IBM 2012 Global CEO Study
Partnering for innovation is a key finding of the IBM 2012 CEO Study. Learn more about this finding and others in the Study Report.