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IBM Human Resources, Learning and Recruitment Outsourcing

When asked to rank the most significant external pressures on their organization, more than 340 chief human resources officers interviewed worldwide1 cited technology factors and people skills among their top concerns.

External factors, including an overall increased urgency for focus on the customer, are dramatically shifting the way business is done from the outside in. Are your HR operations prepared to support the requirements of your enterprise?

The shifting business landscape is increasing the pressure on human resources organizations to create a Smarter Workforce centered on people as the primary differentiating asset for meeting the challenges and opportunities ahead.

IBM Human Resources, Learning and Recruiting experts have the innovative solutions, knowledge and expertise to help HR drive your organization’s success.

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Global capabilities

Benefit from our worldwide operational scale, including localized HR services in dozens of countries and languages.

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Human Resources Outsourcing

Our innovative, market-leading HR outsourcing services incorporate analytics, cloud and mobile technologies to help you elevate the employee experience.

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Learning Solutions

We help you deliver outcome-driven, social, innovative BPO learning solutions to your: workforce anytime, anywhere.

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IBM Kenexa Recruitment Process Outsourcing

Targeted, science-based, quality-focused recruitment solutions help you source, attract, recruit and onboard top talent.

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Talent Management

Our Smarter Workforce solutions help HR maximize employees’ capabilities to drive enhanced business outcomes.

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IBM Kenexa Employment Branding

We help you define and communicate your organization’s authentic brand and culture to attract the highest quality, best-fit talent.

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HR Analytics

Embedded HR analytics help you maximize big data analytics and reports for real-time insight, more intelligent decision-making and increased efficiencies.

1 The Customer-activated Enterprise: Insights from the Global C-Suite Study


P&G and IBM win 2013 HROA EU Customer Relationship of the Year

During our 10-year relationship in EMEA, P&G and IBM have set the standard for HRO partnerships through innovation and service delivery excellence.


IBM leads Everest Group MPHRO rankings

In its 2013 PEAK matrix, Everest Group rated IBM a "Star Performer" in multiprocess HRO.


How do you create a Smarter Workforce?

Learn how today's leaders are reinventing the way work works.


Business transformation is a formula for efficiency at pharmaceutical firm

Learn how a global firm improved employee service, enhanced data reporting and reduced operations cost with a global HR administration transformation.