Hardware Maintenance Services-maintenance enhancements-microcode support

• Protects your IT environment with preventive analysis and proactive scheduled updates
• Provides skilled, experienced service representatives to analyze and optionally update your microcode
• Enhances customer satisfaction by decreasing hardware failures and downtime due to incorrect or incompatible microcode

Managing microcode analysis and updates before problems arise

If you're like most organizations, your business is highly dependent upon your IT infrastructure. Should obsolete microcode cause system failure, your operations can come to a halt-and security issues might arise. Chances are your in-house IT staff is already preoccupied, or they may lack the detailed knowledge needed to assess microcode intricacies. If your business has multiple locations, the logistics of maintaining microcode across your enterprise can be cumbersome.

IBM Hardware Maintenance Services-maintenance enhancements-microcode support can help you by identifying and updating microcode versions during planned preventive maintenance of your environment. This service, available with IBM maintenance contracts or during the warranty period, offers an integrated microcode maintenance approach across IBM System x™, System p™, System i™ and Power™ Systems platforms. Experienced service specialists perform the time-consuming analysis of your environment and can apply solutions before your business is impacted by problems. You can schedule updates with minimal disruption.

Features & benefits

• Scheduled microcode updates to minimize impact on customer
• More efficient and cost-effective systems
• IBM experience and knowledge in microcode for IBM environments
• High availability and enhanced system performance
• Cost-effective, proactive microcode maintenance
• Improved business performance
• Enhanced continuous operations
• Lack of security breaches