Service detail
Planning and implementing in-house, multisite workstation rollouts and refreshes can be challenging --especially when geographically diverse locations are involved. Without a single point of responsibility, prudent resource management, careful planning and an experienced team, your project deadlines can spin out of control -- wasting valuable time and resources. Further, costs related to setting up, integrating, testing and eventually delivering a multisite workstation rollout can be excessive --not to mention unpredictable.
Highlights
- An integration and rollout solution specific to your unique requirements
- Predictable costs and schedules
- A single source for your hardware integration and rollout
- Integration, testing, shipping and redistribution for all elements of your rollout, whether manufactured by IBM or another provider
- Skilled technical and project administration professionals experienced in large and small rollouts, both domestically and internationally
The IBM Global Services Customer Solution Center Network can help --providing you with one vendor to manage your large-scale or small-scale integration and redistribution services needs. By relying on a single source to receive, store, integrate and ship your rollout assets, you can have confidence that your timeline will be followed, thereby helping you stay within budget and adhere to critical deadlines.
- Hardware and Software Integration: Integrate IBM and OEM hardware and peripherals, and load customer-supplied operating system and application software. Products supported include desktops, laptops, servers, networking products, point-of-sales terminals, kiosks and associated peripherals.
- Customization and Configuration: Configure the hardware by adding additional features, and customize and personalize the software image per supplied instructions.
- Refurbishment: Clean and buff used equipment, remove labels and stickers, erase hard drives, and test and inspect equipment.
- Kiosk Integration: Assemble, image, test and ship fully integrated kiosks to customer sites.
- Warehousing Services: Long- or short-term storage of equipment, and ability to perform kitting services and pick and ship.
- Networking Products and Network Testing: Configuration and rollout of networking products (hubs, routers) to customer locations, and the ability to test integrated configurations (e.g. store or branch rollout) in either a local or remote network.
- Pick, Pack and Ship Services: Receive and store bulk products, and pick, pack and ship consolidated orders upon demand. This may also include stocking and shipping "hot spares" on an expedited basis.